Assistant Property Manager at Lancaster Commons

Affinity-Property-Management; Salem (OR); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Medical insurance at no cost to the em

Dental insurance at no cost to the em

401k enrollment program available

Life Balance Program access

Paid time off 136 hours per year

8 paid holidays off per year

Job summary

Lancaster Commons is seeking an Assistant Property Manager to join our team in Salem, OR. The role reports to the Property Manager and is based primarily in-office with some on-site property observations.

Key duties include leasing, resident relations, and coordinating with maintenance while ensuring occupancy targets are met. A strong customer service mindset and knowledge of property software are preferred.

Qualifications

• Authorization to work in the United States.
• High School Diploma or equivalent.
• 1+ years of experience in multi-family property management.
• Yardi Voyager and CRM experience preferred.
• Proficient in Microsoft Office Applications including Outlook, Word, and Excel.
• Demonstrates teamwork, integrity, and strong customer service.

Responsibilities

• Comply with Fair Housing and Equal Housing Opportunities requirements.
• Advertise and promote the property and provide tours to prospective residents.
• Complete full cycle lease process with prospective residents.
• Maintain resident occupancy of 95% and timely collection of rent.

Skills

Property management

Customer service

Education

High School Diploma

Tools

Yardi Voyager

CRM

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Assistant Property Manager at Lancaster Commons

Schedule: Monday - Friday from 9:00am - 6:00pm

Reports to: Property Manager

Compensation Package:

• Competitive hourly pay range of $24.00 - $26.00
• Quarterly bonus opportunities
• 20% employee rent discount at Lancaster Commons; subject to availability

Benefits Package:

• Medical insurance at no cost to the employee
• Dental insurance at no cost to the employee
• Supplemental insurance available at employee expense (VisionInsurance, Life and AD&DInsurance, Critical IllnessInsurance, Accident Protection PlanInsurance, Hospital Indemnity Protection Plan Insurance)
• 401k enrollment program available
• Life Balance Program access for associate-only discounts
• Paid time off, accrued through the year at 5.66 hours per pay period (136 hours per year).
• 8 paid holidays off per year (Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Day After Thanksgiving, Christmas Eve, Christmas Day, New Year’s Day)

Administrative :

• Comply with all Fair Housing and Equal Housing Opportunities requirements
• Comply with appropriate state landlord/tenant statutes
• Attend training and development seminars
• Advertise and promote the property
• Utilize industry specific software for lead management
• Provide tours to prospective and current residents
• Complete full cycle lease process with prospective residents
• Ensure compliance with renter’s insurance
• Maintain resident occupancy of 95%
• Ensure thetimelycollection of rentandother ancillary revenue
• Assist Property Manager with delinquency process
• Assist Property Manager with processing vendor invoices
• Otherduties as assignedby Property Manager

Resident Experience:

• Engage withyourprospective and current tenants using a professional and courteous approach
• Navigate priority changes to respond to and resolve unforeseen issues or emergencies
• Reduce tenant turnover by identifying tenant relation issues, mediating between parties, and recommending solutions
• Complete quality assurance calls following up on completed work orders

What You’ll Need:

• Authorization to work in the United States
• High School Diploma or equivalent
• 1+ years of experience in multi-family property management
• Yardi Voyager and CRM experience preferred
• Proficient in Microsoft Office Applicationsincluding, Outlook,Word,and Excel
• Demonstrates teamwork, good hygiene, ethical behavior and integrity, excellent customer service and communication skills, ability to multi-task, resolve conflicts, engage in cost/benefit analytical decision-making, and ambition for continuous professional development
• Approximately 80% in office environment usingacomputerand phone
• Approximately 20% inspecting property grounds, including apartments, building structure, landscaping, and signage which may require the ability to climb stairs,laddersand maneuver walkways
• Ability to carry or move objects weighing up to 20 pounds

Mission Statement:

“Affinity doesn’t just manage an asset – we cultivate an investment. We want you, as our newest associate, to come along for the ride, and ultimately, have a chance to steer the ship.”