Assistant Property Manager (Ashtabula Towers)

WinnCompanies; Ashtabula (OH); On-site; USD 42,000 - 64,000; Full time

Job summary

WinnCompanies is seeking an Assistant Property Manager for Ashtabula Towers, a 202-unit senior living and affordable housing community in Ashtabula, OH. You will support the Property Manager in leasing, resident relations, rent collection, and property administration.

The role involves processing recertifications for HUD/Section 8, reviewing income documents, and ensuring compliance. Office hours are Monday–Friday, 8:00 AM–5:00 PM, with potential to cover in the Property Manager's absence.

Qualifications

• High school diploma or GED required.
• Experience in affordable or subsidized housing (HUD/Section 8/HCV) preferred.
• Knowledge of HUD documentation, income verification, eligibility, and resident files.
• Experience in property management, leasing, or related residential housing.
• Strong attention to detail and time-sensitive compliance.
• Excellent customer service and communication skills.
• Strong organizational skills for multiple applications and deadlines.

Responsibilities

• Support the Property Manager in daily operations, leasing, resident relations, and rent collections.
• Complete annual and interim recertifications for HUD Section 8 residents.
• Process applications and support move-in; review eligibility documents.
• Communicate requirements clearly to residents and applicants.
• Prepare notices, correspondence, leases, and required documentation.
• Assist with lease renewals, file management, and occupancy tasks.
• Process purchase orders and accounts payable; maintain compliance files.
• Act as Property Manager in absence when needed.

Skills

Property management

HUD/Section 8 knowledge

Resident relations

Rent collection

Microsoft Office

Communication

Organization

Education

High school diploma or GED

Associate's degree

Tools

Yardi

RealPage

Microsoft Office

Job description

Abouttheopportunity

WinnCompaniesis seeking an Assistant Property Manager to join our team at Ashtabula Towers, a 202-unit senior living, affordable housing community located in Ashtabula, OH.

In this role, you will support the Property Manager in the day-to-day property management operations of the community, including leasing, resident relations, rent collections, accounts payable, accounts receivable, and property administration. This is an excellent opportunity for someone looking to build a career in multifamily housing and property management.

The selected candidate will adhere to the following schedule: Monday through Friday from 8:00AM to 5:00PM.

Responsibilities:

• Complete annual and interim recertifications for residents participating in the HUD Project-Based Section 8 program, including obtaining required documentation, verifying household information, calculating income and rent, and maintaining compliant resident files.
• Process applications and support the move-in process, including collecting and reviewing required eligibility and income documentation.
• Serve as a primary point of contact for residents and applicants, providing responsive customer service and clearly communicating documentation, recertification, and leasing requirements.
• Prepare and distribute recertification notices, resident correspondence, lease documentation, and other required property documentation.
• Assist with leasing activities, lease renewals, resident file management, and occupancy-related functions.
• Support rent collection and delinquency processes in accordance with company policies and applicable program requirements.
• Respond to resident questions and concerns and help maintain positive resident relations.
• Assist the Property Manager with general property administration and day-to-day operations.
• Process purchase orders, invoices, accounts payable transactions, and other administrative documentation as needed.
• Maintain accurate records and ensure resident files and documentation are organized and prepared for compliance reviews and inspections.
• Serve as acting Property Manager in the Property Manager's absence, as needed.

Requirements:

• High school diploma or GED equivalent.
• Previous experience in affordable or subsidized housing, including experience with HUD, Section 8, Housing Choice Voucher (HCV), or similar housing programs.
• Knowledge of HUD documentation, income verification, eligibility, and resident file requirements.
• Experience in property management, affordable housing, leasing, or a related residential housing environment.
• Strong attention to detail and ability to accurately manage documentation and time-sensitive compliance requirements.
• Strong customer service and communication skills, with the ability to explain program requirements and documentation needs to residents.
• Strong organizational skills and ability to manage multiple applications, recertifications, deadlines, and resident needs simultaneously.
• Proficiency with Microsoft Office and web-based business applications.
• Ability to work effectively with diverse residents, colleagues, and vendors.

Preferred Qualifications:

• Associate's degree.
• Previous experience with HUD Project-Based Section 8, including annual and/or interim resident recertifications.
• Knowledge of HUD eligibility, income verification, rent calculation, and resident file requirements.
• Experience with Housing Choice Voucher (HCV) programs.
• Experience with Yardi, RealPage, or other property management software.
• Experience preparing affordable housing resident files for compliance reviews or audits.