Assistant Property Manager – Affordable Housing

Enterprise Community Partners; Baltimore (MD); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Dental plan

Health insurance

Vision care

401(k)

Flexible work arrangements

Job summary

Enterprise Community Partners seeks an Assistant Property Manager to oversee day-to-day property operations, resident interactions, and occupancy strategies. You will implement sales activities, manage rent collections, and ensure compliance with Fair Housing laws while supporting the Property Manager and Resident Services initiatives.

The role requires at least three years in property management, a high school diploma, and COS/TCS certifications or commitment to obtain them.

Qualifications

• Minimum three years’ experience in property management, leasing, or a related field.
• High School Diploma or G.E.D.
• NCHM COS (Certified Occupancy Specialist) & TCS (Tax Credit Specialist) Certification or equivalent certification from a nationally recognized compliance training program and experience, or ability and commitment to obtain certifications at the next available course offering.
• Ability to work in a fast-paced environment demonstrating strong organizational and follow up skills along with an ability to manage multiple priorities.
• Strong verbal and written communication skills with the ability to interact, in English, with a diverse group of associates, residents and external agencies.
• Ability to apply reason, logic, and problem-solving skills to resolve typical operational issues.
• Ability to read, in English, at a level sufficient to understand policies and procedures, safety notices, general business correspondence and/or documentation.
• Strong computer and keyboarding skills with proficiency in Microsoft Word and Excel and the ability to quickly master new applications.
• Excellent interpersonal skills. Positive attitude, enthusiasm and energy. strong customer service orientation to older adults.
• Strong attention to detail.
• Ability to handle a high volume of telephone call.
• Possess and maintain timely and reliable transportation.

Responsibilities

• Interacts routinely with residents; communicates effectively, appropriately, and courteously with residents, associates, management and guests to ensure that all areas of concern are addressed promptly and professionally.
• Implements sales and marketing activities both on and off site to achieve occupancy goals; recommends strategies to adjust activities as needed in response to market conditions, competitive pressures, apartment turnovers, and other factors influencing occupancy; maintains knowledge of competitive properties and market trends and makes recommendations as appropriate.
• Complies with Enterprise Residential’s policies and procedures and external regulatory requirements; ensures solid understanding of Enterprise Residential’s operational and human resources policies and procedures.
• Ensures strict compliance with the Fair Housing Act, shows and leases apartments; qualifies prospective residents in compliance with program requirements; manages lease renewal process.
• Collects rents, monitors and manages delinquencies and collections, and maintains accurate records.
• Provides direction to the team in the absence of the Property Manager.
• Promotes resident services initiatives in conjunction with the Resident Services Department; drives efforts at the community level, engaging residents in social, educational, planned activities and events.
• Prepares, monitors, and distributes reports on a variety of operational and financial data.
• Assists in processing property expenses such as vendor invoices.
• Participates in and attends all required training sessions.
• Keeps Property Manager informed of any information that could affect property operations.
• Supports other communities as assigned by management.
• Other duties as assigned.

Skills

Property management

Lease management

Customer service

Verbal communication

Written communication

Organization

Multitasking

Microsoft Word

Microsoft Excel

Reading in English

Transportation

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

Enterprise Community Partners seeks an Assistant Property Manager to oversee day-to-day property operations, resident interactions, and occupancy strategies. You will implement sales activities, manage rent collections, and ensure compliance with Fair Housing laws while supporting the Property Manager and Resident Services initiatives.

The role requires at least three years in property management, a high school diploma, and COS/TCS certifications or commitment to obtain them.