Assistant Property Manager — Community & Occupancy Growth

Enterprise Community Partners; Washington (District of Columbia); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Dental and vision benefits

401(k) plan with employer match

Paid time off

Job summary

Enterprise Community Partners in Washington, DC seeks an Assistant Property Manager to ensure safe, attractive living environments, drive occupancy, and maintain financial performance across properties. You will interact with residents, coordinate leasing activities, and ensure compliance with housing policies.

This role requires at least three years in property management, a high school diploma, and certifications such as COS/TCS.

Qualifications

• Minimum three years’ experience in property management, leasing, or a related field.
• High School Diploma or G.E.D.
• NCHM COS (Certified Occupancy Specialist) & TCS (Tax Credit Specialist) Certification or equivalent certification from a nationally recognized compliance training program and experience, or ability and commitment to obtain certifications at the next available course offering.
• Ability to work in a fast-paced environment demonstrating strong organizational and follow up skills along with an ability to manage multiple priorities.
• Strong verbal and written communication skills with the ability to interact, in English, with a diverse group of associates, residents and external agencies.
• Ability to read, in English, at a level sufficient to understand policies and procedures, safety notices, general business correspondence and/or documentation.
• Strong computer and keyboarding skills with proficiency in Microsoft Word and Excel and the ability to quickly master new applications.
• Excellent interpersonal skills. Positive attitude, enthusiasm and energy. strong customer service orientation to older adults.
• Strong attention to detail.
• Ability to handle a high volume of telephone call.
• Possess and maintain timely and reliable transportation.

Responsibilities

• Interact with residents; address concerns promptly and professionally.
• Implement sales and marketing activities both on and off site to achieve occupancy goals; recommends strategies to adjust activities as needed in response to market conditions, competitive pressures, apartment turnovers, and other factors influencing occupancy; maintains knowledge of competitive properties and market trends and makes recommendations as appropriate.
• Complies with Enterprise Residential’s policies and procedures and external regulatory requirements; ensures solid understanding of Enterprise Residential’s operational and human resources policies and procedures.
• Ensures strict compliance with the Fair Housing Act, shows and leases apartments; qualifies prospective residents in compliance with program requirements; manages lease renewal process.
• Collects rents, monitors and manages delinquencies and collections, and maintains accurate records.
• Provides direction to the team in the absence of the Property Manager.
• Promotes resident services initiatives in conjunction with the Resident Services Department; drives efforts at the community level, engaging residents in social, educational, planned activities and events.
• Prepares, monitors, and distributes reports on a variety of operational and financial data.
• Assists in processing property expenses such as vendor invoices.
• Participates in and attends all required training sessions.
• Keeps Property Manager informed of any information that could affect property operations.
• Supports other communities as assigned by management.
• Other duties as assigned.

Skills

Property management

Leasing

Budgeting

Communication

MS Word

Excel

Customer service

Attention to detail

Education

High School Diploma or GED

COS/TCS Certification or equivalent

Tools

MS Word

Excel

Job description

Enterprise Community Partners in Washington, DC seeks an Assistant Property Manager to ensure safe, attractive living environments, drive occupancy, and maintain financial performance across properties. You will interact with residents, coordinate leasing activities, and ensure compliance with housing policies.

This role requires at least three years in property management, a high school diploma, and certifications such as COS/TCS.