Assistant Property Manager (1884 - North Chesterfield, Virginia)

Drucker + Falk; Virginia (MN); On-site; USD 25,000 - 41,000; Full time

Benefits offered by this job

Growth potential

Paid leave

Health insurance

401(k) participation

Dental & life insurance

Job summary

Drucker + Falk is seeking an Assistant Property Manager for Falling Creek Apartments in North Chesterfield, VA. The role supports the Property Manager, oversees office operations, processes applications, leases, and move-ins/move-outs, and maintains resident communications.

Ideal candidates have 2+ years in retail or customer service, knowledge of apartment rental practices, and excellent customer service and sales skills. ARM or CAM is preferred; a valid driver's license is required.

Qualifications

• 2+ years in retail or customer service
• Knowledge of apartment rental and collection practices
• Excellent customer service and sales/marketing skills
• Strong organizational and multi-tasking abilities
• Effective written and verbal communication

Responsibilities

• In the absence of the Property Manager, assume office oversight and manage banking deposits.
• Show apartments and process applications from prospective residents.
• Coordinate move-ins and move-outs and maintain resident files.
• Initiate lease renewals and forward to Property Manager for approval.
• Process maintenance service requests and maintain resident relations.
• Prepare weekly reports on traffic and renewals; update advertising files.
• Collaborate with other departments and handle special assignments.

Skills

Residential Property Management

Customer Service

Sales and Marketing

Education

ARM CAM preferred

Job description

Assistant Property Manager (1884 - North Chesterfield, Virginia)

Regular Full-Time Falling Creek Apartments, North Chesterfield, VA, US

2 days ago Requisition ID: 2531

Salary Range: $18.00 To $30.50 Hourly

FALLING CREEK

Included in the Property Manager’s job description, or as directed by the Property Manager.

Responsibilities

• In the absence of the Property Manager, the APM is in charge of the office and shall become responsible for all monies pertaining to the community and must ensure daily bank deposits are made.


• Show apartments and process applications for prospective residents.


• Handle and coordinate all details of move-ins and move-outs.


• Prepare and maintain resident files according to company policies.


• Initiate the lease renewal process and forward completed packets to the Property Manager for approval.


• Process maintenance service requests.


• Actively participate in maintaining good resident relations in the community.


• Prepare weekly traffic/renewal status reports.


• Keep the advertising and websites file up to date.


• Cooperate with other departments within the company.


• Handle any other special assignments which may be given from time to time by the Property Manager or Regional Property Manager.


• If there is more than one Assistant Property Manager at a site, the Property Manager will designate the Assistant Property Manager who will be in charge of the property in the Property Manager’s absence.


• Perform Outreach Marketing as directed by Property Manager/Regional Property Manger.


• Follow-up on prospective rental leads/visitors.


• Process Accounts Payable and Accounts Receivable as instructed.


• Performs other duties as assigned.

Managing People - Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external).

Qualifications

• Must have one or more of the following:


• 2 years’ work experience in retail sales or customer related service

Other Qualifications:

• Detailed oriented individual with excellent interpersonal skills


• Knowledge of apartment rental and collection practices


• Excellent customer service skills as well as sales and marketing skills


• Organizational and multi-tasking skills


• Ability to work well with others and ability to work independently


• Strong written and verbal communication skills

Certificates, Licenses, Registrations

• Current driver's licenses


• ARM or CAM preferred

Other Skills and Abilities

• Knowledge of Residential Property Management

Benefits

• Position offers outstanding growth potential, paid sick leave, vacation and holidays, health, dental, life insurance, and 401K participation.

Equal Opportunity Employer. Drug-Free Workplace.