Assistant Property Manager

Buccini Pollin Group; Wilmington (DE); On-site; USD 21,000 - 30,000; Full time

Job summary

BPG Real Estate Services, LLC is seeking a Residential Assistant Property Manager to support the on-site team at a Delaware property. This non-exempt, hourly role reports to the Residential Property Manager and focuses on admin duties, reporting, and tenant relations to maintain occupancy.

Responsibilities include rent posting, renewals, community engagement, and ensuring regulatory compliance. A high school diploma is required; a Bachelor’s degree is strongly preferred, with MRI and MS Office

Qualifications

• High school diploma required; Bachelor's degree preferred.
• Superior communication and organizational skills required.
• Assertive with the ability to maintain occupancy.
• Ability to multi-task in a fast-paced environment.
• Must work well in a team environment.

Responsibilities

• Assist the Property Manager in supervising on-site staff toward financial and operational goals.
• Prepare and post rental income reporting; assist with weekly invoices in the accounting system.
• Process renewals monthly and target a 60% retention rate.
• Create a sense of community with staff and residents, including a monthly Happy Hour.
• Verify charges, concessions, utilities, and lease assessments; audit pre-paid accounts weekly.
• Record rent collections and deposit to the bank within 24 hours; enforce no cash policy.
• Collect delinquent accounts, send notices, and assist with evictions with Manager approval.
• Prepare move-out statements and settle accounts with the community entity.
• Complete all required weekly, monthly, quarterly, and annual reports.
• Work with the Property Manager to turn around apartments quickly for leasing.
• Understand and apply Federal and State housing regulations.

Skills

Communication skills

Organizational skills

Occupancy management

Team player

Detail oriented

Education

High school diploma

Bachelor’s degree

Tools

Microsoft Office

MRI software

Job description

BPG Real Estate Services, LLC., a rapidly growing company, knows that our success begins and ends with our people. Through the efforts of our associates and guided by our values, we transform the communities we serve, striving to exceed the expectations of our tenants, residents and clients. Formed in 1993, BPG is a privately held, full-service real estate acquisition, development and management company with offices and properties in Washington DC, Wilmington, DE, Philadelphia, PA, and Baltimore, MD.

At BPG, giving our associates the BPG Experience is a top priority. Join us as a Residential Assistant Property Manager

Job Title: Residential Assistant Property Manager (Non-exempt, hourly)

Reports To: Residential Property Manager

Job Purpose:

The Residential Assistant Property Manager’s responsibility is to assist the Residential Property Manager with administrative and reporting duties.

Duties & Responsibilities/Administrative Responsibilities:

• Assist the Property Manager in supervision of on-site staff toward achieving the financial and operational goals of the property.
• Responsible for the accurate and timely reporting/posting of rental and other income as well as assisting the Property Manager with the weekly invoices using the company authorized accounting system.
• Process all approved renewals on a monthly basis and obtain a minimum of a 60% retention rate.
• Assist the Residential Property Manager with creating a sense of community with staff and residents, including a monthly Happy Hour for residents.
• Ensure pre-bill function is accurate including but not limited to verifying rental charges, reoccurring concessions, utility charges, and premium month-to-month lease assessment. Audits all pre-paid accounts weekly ensuring accuracy.
• Responsible for recording rent collections of all monies and scanning to the bank within twenty-four (24) hours. Understand and execute no cash accepted policy.
• Assesses late fees in accordance with company policy; collects delinquent accounts; sends out delinquent/eviction notices; update notes on delinquency report daily; files evictions with the approval of Property Manager; attempts to obtain zero delinquency and reduce bad debt.
• Compiles and sends final move out statements to former residents; processes former resident accounts to the entity utilized by the community; submits collection accounts timely.
• Complete all required weekly, monthly, quarterly, and annual reports in a thorough and timely fashion.
• Work closely with the Property Manager to ensure apartments are turned around quickly and ready for immediate leasing.
• Understand, interpret, and apply applicable Federal and State Housing Regulations

Qualifications

• Must present a neat, professional, and positive image always.
• Superior communication and organizational skills required.
• Assertive character traits with the ability to maintain occupancy.
• Ability to multi-task in a fast-paced environment and be detail oriented with procedures and paperwork.
• Must be able to work well in a team environment.

Education

• High school diploma required.
• Bachelor’s degree in related field strongly preferred.

Experience

• At least one year of experience as an Assistant Property Manager preferred.
• Working knowledge of Microsoft Office products, MRI software experience preferred.

Physical Requirements

• Requires prolonged sitting.
• Requires frequent operation of office equipment, such as a computer, copy machine, telephone, etc.
• Occasional stretching and / or bending to access file cabinets, office equipment, etc.
• Occasional standing and walking required.

Direct Reports None.

Statement of Notices

BPG Real Estate Services, LLC, provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, age, sex, marital status, sexual preference, or non-disqualifying physical or mental handicap or disability in each aspect of the human resources function.

Americans with Disability Act

Applicants as well as associates who are or become disabled must be able to perform the essential job functions either unaided or with reasonable accommodation. Applicants as well as associates are encouraged to meet with Human Resources as the organization shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law.

Job Requirements

The above statements reflect the general duties and responsibilities considered necessary to perform the essential functions of the job and should not be considered as a detailed description of all the work requirements of the position. Other duties may be assigned. The Company may change the specific job duties with or without prior notice based on the needs of the company.