Assistant Property Manager

ZRS MANAGEMENT LLC; West Branch (IA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

Dental & Vision insurance

Life insurance

401k with employer match

Paid holidays

Vacation

Job summary

ZRS Management LLC is seeking an Assistant Property Manager in the United States (Iowa, West Branch) to assist the Property Manager with leasing, budgeting, and resident services.

The role involves guiding Leasing Consultants, ensuring timely rent collection, processing applications, and maintaining property standards. Weekend work may be required; strong Microsoft Office and property software knowledge is essential.

Qualifications

• High school diploma required; post-secondary preferred in business or property management.
• 1+ year of property management or real estate experience preferred.
• Valid driver’s license and reliable transportation may be required.

Responsibilities

• Motivate leasing consultants and support leasing tasks.
• Collect rent and ensure revenue data posts accurately.
• File evictions when applicable and stay informed on local laws.
• Review applications and ensure income proof aligns with qualifications.
• Audit move-ins and ensure leases and payments are complete.
• Assist with budgeting and prepare or upload bills for approval.
• Support resident relations and respond to service requests.
• Help host resident events and maximize renewals.
• Work weekends as needed.

Skills

Customer service

Sales

Leadership

Time management

Office software

Communication

Teamwork

Education

High school diploma

Business or property management courses

Tools

Onesite

Yardi

RealPage

Knock

RentCafe

ResMan

Job description

Job Description: The Assistant Property Manager's primary responsibilities include motivating and encouraging the Leasing Consultants in leasing tasks; compiling, understanding and utilizing market information on an on-going basis; and preparing for advancement to Property Manager.

The position of Assistant Property Manager reports directly to the Property Manager.

Primary Focus & Responsibilities

• Collect rent in a timely manner, and ensure that all revenue data is posted correctly in the accounting system.
• File evictions when applicable, and be informed of local laws and policies.
• Issue lease violations when necessary and work closely with the property manager to ensure community guidelines are being met.
• Review and approve applications when necessary and ensure proof of income and applications are within community qualification guidelines.
• Audit move‑ins and ensure that all applicable monies have been paid and all necessary leasing documents have been executed and uploaded.
• Ensure that all residents' current and future scheduled billing is correct.
• Complete monthly reports in accordance with company guidelines.
• Become familiar with the property budget and coding and assist in preparing and uploading bills and submitting them for approval.
• Troubleshoot and resolve resident situations before being escalated to the property manager.
• Assist with leasing when necessary and take tours.
• Take escalated service requests and work with the property team to ensure adherence to customer service standards.
• Work closely with property manager to ensure the property is meeting budgeted occupancy and leasing goals.
• Assist Property Manager with hosting resident functions and maximizing resident renewals.
• May need to work one weekend a month.

Qualifications

• Valid Drivers License 1+ experience in property management or real estate preferred
• High school diploma a must, post‑secondary preferred in units in business, or property management.

Skills, Knowledge and Abilities

• Demonstrate excellent computer skills, verbal, math, and reasoning skills
• Demonstrate strong negotiating and sales abilities
• Possess strong leadership; interpersonal and organization skills
• Possess effective time management skills and attention to detail
• Knowledge of Microsoft Excel, Microsoft Word, and other Microsoft Office products
• Knowledge of Internet, Email, and social media as it pertains to marketing of community
• Knowledge of property management software, such as, Onesite, Yardi, RealPage, Knock, RentCafe, Resman, etc.
• Knowledge of business practices and principles
• Ability to handle multiple projects and tasks
• Ability to cope with stress in a composed manner
• Ability to respect and maintain confidentiality
• Ability to work independently as well as collaboratively in a team environment.

Flexible to work evenings, weekends, and holidays as needed.

We offer full-time, career‑track positions with competitive pay, health, dental, vision and life insurance; housing discounts, vacation, paid holidays, exceptional 401k plan with employer match and much more!!!!

Equal Opportunity & Diversity Commitment

We are an Equal Opportunity Employer Drug Free Work Place.

ZRS Management is an equal opportunity employer.

We celebrate diversity and are committed to creating an inclusive environment for all employees.

ZRS Management is an equal opportunity employer.

We celebrate diversity and are committed to creating an inclusive environment for all employees.

Company Overview

To meet the challenges of our growing business, ZRS is seeking skilled professionals who are highly motivated team players with the ability to work in a fast-paced environment.

They must possess strong customer service skills and strong organizational and technical skills.

If you possess the right attitude, dedication, and training, you can have a long, successful career at ZRS.

Benefits

Healthcare

• We offer health insurance to all of our teams, including Medical, Dental, Vision, Disability, and Life.
• We also offer an Employee Assistance Program (EAP) that cares for the mental health and wellness of our team members; this extends to their family members as well.

Financial

• We not only offer paid time off, but we also provide floating holidays that can be used as desired (volunteering, voting, or a mental health day).
• ZRS also provides flexible 401K plans to set up our teams with a successful and safe future.

Live Well

• We offer credits for fitness programs, incentives for annual check‑ups with a physician, and discount programs for pet insurance.