Assistant Property Manager

S2 Capitial; Texas; On-site; USD 40,000 - 60,000; Full time

Job summary

A leading property management company in Texas seeks an Assistant Property Manager to ensure operational success and enhance the resident experience. This role involves oversight of accounting functions, tenant relations, and collaboration with the Property Manager to meet community goals. Ideal candidates will have a background in residential property management and strong customer service skills.

Benefits

Competitive pay with bonuses

Medical, Vision, and Dental insurance

401(k) with immediate vesting

PTO & Paid Holidays

Employee Referral Program

Apartment Rental Discounts

Qualifications

• 2+ years of residential property management experience.
• Detail-oriented with strong organizational abilities.
• Valid driver license and reliable transportation required.

Responsibilities

• Support Property Manager with operational and financial success.
• Lead customer experience initiatives for residents.
• Collect and account for all rents and manage collections.

Skills

Attention to detail

Organizational skills

Customer service

Communication skills

Creative thinking

Education

Certified Apartment Manager (CAM)

Accredited Resident Manager (ARM)

Tools

ResMan

Job description

Assistant Property Manager (JR100829) Garland, Texas

How you’ll make an impact :

• Support and work with the Property Manager to ensure the overall operational and financial successof thecommunity.
• Oversightandresponsibilityforallon-site accountingfunctions
• CollaboratewiththePropertyManagerontheobjectivesforthecommunityandhowbestto achieve its goals, such as occupancy, marketing, expense control, anddelinquency.
• As the Assistant Property Manager, you’ll ensure that each resident and employee experience is in line with S2 Residential’s mission and core values.

What you’ll do:

• Leadbyexampleonhowtocreateanexemplarycustomerexperienceforallfutureand existing residentsatthe community.
• Exhibit the ability to resolve any prospect or resident related concerns or objections asthey arise.
• Collectandaccountforallrentsandothermoniesowedbyapplicantsand residents.
• Collectallrentbythe5thofthemonthandcontinuecollectioneffortsforoverduerentdaily.
• Collectpastduebalancesfromformerresidentsandmanagedebtcollectioncompany relationship.
• Conductresidentmove-outapartmentinspectionsandcompletedepositaccounting.
• Maintainallresidentfiles,ensuringcompletenessandaccuracyofallpaperworkand documentation.
• Follow-upwithALLprospectsviaphonecall andemail.
• Processrental applications.
• Maintain a calendar of scheduled move-ins, ensuring all move-in appointments are completed and allapartmentsareinspected priorto dayofmove in.
• Ensurethecommunityisopenandreadyforbusinessatscheduledtimedailywithmorningopening duties completepriorto 9am.
• Maintains relationships with vendors, residents, team members and associates on a professionallevel at all times.
• InProperty Managersabsence,Assistant Property Manager aidsinmonitoringstaffforthe successfuloperationofthe community.

Qualifications :

• Twoyears+ofresidentialpropertymanagementexperienceasanAssistantProperty Manager.
• Mustbeconsistentlydetail oriented.
• Strongorganizational skills.
• Excellentwrittenandverbal skills.
• Abilitytolistenandunderstand goals.
• Abilitytothinkcreativelyand innovatively.
• CertifiedApartmentManager(CAM)orAccreditedResidentManager(ARM)aplus
• KnowledgeofResMan a plus
• HaveacompleteunderstandingofFairHousingandknowledgeofotherlawsthatapplytoproperty management, such as Fair Credit Reporting Act, Americans with Disabilities Act,LandlordTenantLaw,and OSHA Standards.
• Valid driver license and auto liability insurance is required
• Must have reliable transportation

Personal Qualities:

• Outstanding customer service; able to consistently surprise and delight ourresidents
• A true team player - willingtoworkandsupportatalllevels

Our Hours:
9:00 a.m. to 6:00 p.m., Monday thru Friday; 10:00 a.m. to 5:00 p.m., Saturday; closed, Sunday. The Assistant Property Manager position requires the ability to work any of the seven days of the week, 52 weeks of the year. Hours of operation are subject to change on time of year and based on the Property’s needs and resident activities.

Physical Demands:

• Ability to climb up to four flights of stairs to access apartments.
• Ability to walk several acres to tour community.
• Some lifting; up to 25lbs.
• Ability to sit or stand for long periods at a time.

Benefits we want to share with you:

• Competitive pay with bonuses
• Medical, Vision, and Dental insurance
• Company-paid life insurance
• 401(k) with immediate vesting
• PTO & Paid Holidays
• Professional or Industry Certification Reimbursement
• Employee Referral Program
• Apartment Rental Discounts

The Perks:

• Vacation Reimbursement after 1 year of employment
• Company-sponsored events & team outings
• Employee Assistance Program
• Commissions- S2 has a competitive commission structure to reward you for your hard work

Training :

• S2 Residential onboarding training program