Assistant Property Manager

Saint Louis Housing Authority; St. Louis (MO); On-site; USD 35,546 - 48,093; Full time

Benefits offered by this job

Medical plans

Dental plan

Vision plan

Life insurance

Short-term disability

Long-term disability

FSA for medical/dependent care

Paid time off

Job summary

Saint Louis Housing Authority is seeking an Assistant Property Manager to support on-site operations for public housing developments. You will help with leasing, resident certification, maintenance coordination, and staff supervision under the Property Manager.

The role requires an Associate's Degree in a related field and three years of property management experience, plus a Public Housing Manager certificate or the ability to obtain one within a year.

Qualifications

• Associate's Degree in sociology, public administration, or a closely related field with three years of progressively responsible experience in property management, social services administration, or related field including one year in supervisory or lead capacity.
• Possession of a Public Housing Manager or Managing Maintenance Certificate or ability to become certified within one year; an equivalent certificate may be substituted.

Responsibilities

• Evaluate and perform housing program services and apply knowledge of federal housing laws, ordinances, rules, regulations, and SLHA policies.
• Assist with daily operations and management of federally subsidized housing developments, including leasing, rent collection, lease enforcement, and maintenance; ensure HUD compliance.
• Represent the agency with outside agencies, interpret program goals to the community, and help develop community resources to meet program goals.
• Pre-qualify applicants according to funding programs for affordable housing (LIHTC, Public Housing).
• Troubleshoot repair problems and determine repairs, staff, materials, and supplies required.
• Inspect staff and contract work to ensure standards are met.
• Collaborate with Facilities Manager on preventive maintenance and unit inspections; monitor progress.
• Explain and implement new or revised housing programs, priorities, policies, and procedures to staff and participants.
• Resolve complex tenant conflicts, questions, and complaints related to rents and program procedures.
• Develop relationships with tenant groups and community agencies to identify needs and improve housing services.
• Assist in developing SLHA policies, procedures, and program objectives.
• Conduct annual unit inspections and coordinate repairs; walk grounds and ensure property is clean and orderly.
• Serve as designee for Property Manager when appointed.
• Maintain current driver's license and insurability under Authority's insurance.

Skills

Supervisory experience

HUD rules knowledge

Leasing & certification

Tenant communications

Education

Associate's Degree in sociology/public administration

Public Housing Manager/Managing Maintenance Certificate

Job description

Position Summary

This is a non-exempt position under the general direction of the Property Manager, who plans, organizes, coordinates, and implements the daily operation of public housing developments within the St. Louis Housing Authority's (SLHA) portfolio. The Assistant Property Manager provides direct on-onsite oversight and coordination to support staff employees. Assists in determining the priorities of daily work assignments, various repair projects, vacancy turnover tasks, leasing and resident certification. Provides supervisory and administrative functions for leasing, resident certification, maintenance, repair, rehabilitation, and cleaning activities for one or multiple public housing developments. Successful performance requires prioritizing work, communicating with tenants as a representative of the SLHA, providing leadership to the public housing staff, and performing semi-skilled/skilled and administrative work in managing public housing complexes.

Qualifications

• Education: Associate's Degree in the fields of sociology, public administration, or a closely related field and three years of progressively responsible experience in property management, social services administration, or related field that includes one year in supervisory or lead capacity. Possession of a Public Housing Manager or Managing Maintenance Certificate or the ability to become a certified public housing manager within one year is required. An equivalent certificate may be substituted.

Duties And Responsibilities

• The Assistant Property Manager must have knowledge of principles and practices of property management necessary to evaluate and perform housing program services, working knowledge of federal housing laws, ordinances, rules, regulations, and SLHA policies and programmatic procedures.
• The Assistant Property Manager must have the ability to assist with the daily operations and management of federally subsidized housing developments (including leasing, rent collection, lease enforcement, maintenance, etc.), monitoring and evaluating programmatic procedures to ensure compliance with HUD rules and ordinances; monitors compliance with federal regulations and agency policies and procedures.
• The Assistant Property Manager must be skilled in representing the agency with outside agencies and organizations; interprets program goals to the community and assists in developing and acquiring community resources to reach program goals, assist with developing and implementing goals, objectives, policies, procedures, and work standards for the program to which assigned.
• Ability to pre-qualify applicants according to the requirements dictated by various funding programs for affordable housing, such as LIHTC, Public Housing and similar affordable housing programs.
• Skill in troubleshooting repair problems and determining the most effective repairs, staff, materials and supplies required.
• Ability to inspect staff and contract work in progress and upon completion to ensure that standards are met.
• The Assistant Property Manager must have the ability to work collaboratively with the Facilities Manager to create and implement a comprehensive preventive maintenance program, including overseeing unit inspections in a timely manner and ensuring that required work is accomplished and monitored.
• The Assistant Property Manager must have the ability to explain and implement new or revised housing programs, priorities, policies, and procedures changes to staff and program participants.
• The Assistant Property Manager must have the ability to hear and resolve complex or sensitive tenant conflicts, questions and complaints regarding rents, program procedures, damage claims, property management and program violations.
• The Assistant Property Manager must be skilled in developing working relationships with appropriate tenant groups, community personnel and agencies to identify needs, resolve problems and responsiveness of housing services.
• Ability to assist in developing SLHA policies, procedures, and program objectives.
• The Assistant Property Manager must have the ability to conduct annual unit inspections and coordinate repairs, if needed; walk the grounds regularly with site inspection reports, ensuring everything on the property is clean and orderly.
• The Assistant Property Manager must be skilled in serving as the designee for Property Manager when appointed.
• Current driver's license and insurability under the Authority's automobile insurance is desirable.

Benefits

Your total compensation is more than the dollars you receive in your paycheck. In addition to a competitive salary, SLHA also offers:

• Medical Plans
• Dental Plan
• Vision Plan
• Life Insurance
• Short-Term Disability
• Long-Term Disability
• Flexible Spending Accounts for medical or dependent care
• Paid CLE and Bar Dues
• Paid Time Off, Vacation, Sick, Personal and Holidays
• 401(a) employer contribution equal 12.7% of annual salary

SLHA is a qualifying employer for the Public Service Loan Forgiveness Program

Salary: $41819 per year