Assistant Property Manager

William Penn House, Inc.; Philadelphia (Philadelphia County); On-site; USD 65,000 - 70,000; Full time

Job summary

A leading residential cooperative community in Philadelphia seeks an Assistant Manager to support daily operations and member services. The role involves administrative duties, operational support, and ensuring member satisfaction. Ideal candidates will have experience in property management and strong communication skills.

Qualifications

• Prior experience in residential property management or operations preferred.
• Strong organizational and multitasking skills.
• Ability to communicate clearly and professionally.

Responsibilities

• Assist the General Manager with daily building operations.
• Process employee payroll and update time usage logs.
• Monitor and manage the building's key fob system.

Skills

Organizational skills

Multitasking

Communication

Education

Experience in residential property management

Tools

Microsoft Office Suite

BuildingLink

Job description

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William Penn House, Inc. provided pay range

This range is provided by William Penn House, Inc.. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$65,000.00/yr - $70,000.00/yr

Job Title: Assistant Manager

Location: Philadelphia, PA

Employment Type: Full-Time

Reports To: General Manager

About Us:

William Penn House is a premier residential cooperative community located in the heart of Philadelphia. We are dedicated to providing our members with a high standard of living through well-maintained facilities, responsive management, and a collaborative environment. We are currently seeking a dedicated and proactive Assistant Manager to join our team and support the day-to-day operations of the building.

Position Summary:

The Assistant Manager plays a critical role in supporting the General Manager in all aspects of building operations. This position ensures operational continuity in the General Manager’s absence and provides essential administrative, facility management, and member service support.

Key Responsibilities:

Operational Support:

• Assist the General Manager with daily building operations.
• Serve as acting General Manager when needed.
• Attend board meetings and carry out action items as directed by the General Manager.

Administrative Duties:

• Process employee payroll and update time usage logs (in Administrative Assistant’s absence).
• Order appliances for residents and the building.
• Invoice commercial tenants for electricity usage.
• Benchmark utility usage (electric, steam, water) per Philadelphia’s Energy Star standards.
• Handle member reservations and inquiries for hospitality suites, gym and pool memberships, and common areas.
• Maintain lobby bulletin board and assist at front desk when needed.
• Order building supplies from approved vendors.
• Schedule and coordinate freight elevator usage for contractors and deliveries.
• Support special event planning and setup.

Security & Technology Systems:

• Monitor and manage the building's key fob system and locations.
• Create and program key fobs for members.
• Serve as BuildingLink administrator; ensure operational technology for staff and residents.
• Review and report security camera footage for incidents.

Member Services & Inspections:

• Represent the building at real estate settlements; ensure paperwork is complete and member questions are addressed.
• Conduct and/or assist with unit and common area inspections, including balcony and pest inspections.
• Act as Aquatics Coordinator and liaison between members and pool staff; train security on facility guidelines.

Qualifications:

• Prior experience in residential property management or operations preferred.
• Strong organizational and multitasking skills.
• Familiarity with BuildingLink, key fob access systems, and security camera operations is a plus.
• Ability to communicate clearly and professionally with residents, vendors, and team members.
• Proficient in Microsoft Office Suite; experience with utility benchmarking tools is a plus.
• Availability to attend evening board meetings as needed.

Why Join Us?

This is a unique opportunity to work in a collaborative and mission-driven environment where your contributions directly impact the well-being and satisfaction of our members. You’ll gain valuable exposure to all facets of property management and play a pivotal role in maintaining one of Philadelphia’s most established co-op communities.

To Apply:

Submit your resume and a brief cover letter outlining your experience and interest in the position directly through LinkedIn or by emailing [e-mail].

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Management

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