Assistant Property Manager

TBG | The Bachrach Group; New York (NY); On-site; USD 75,000 - 85,000; Full time

Job summary

The Bachrach Group is seeking an experienced Assistant Property Manager to support operations of a luxury residential multifamily portfolio in Manhattan. This role collaborates with the Property Manager and building teams to maintain properties, deliver exceptional service, and uphold high operational standards within a structured, compliance-focused environment.

NYC luxury PM experience is strongly preferred; 2+ years in management; condo/co-op experience welcomed; strong organization and

Qualifications

• 2+ years of NYC luxury residential property management experience.
• Experience with unionized building environments (32BJ) strongly preferred.
• Experience conducting property inspections and managing vendors.
• Proficiency with Yardi or comparable real estate software.

Responsibilities

• Support daily operations for a portfolio of ~300–400 residential units.
• Coordinate bids, service contracts, and vendor relationships.
• Assist supervision of building staff and move-in/out activities.
• Process invoices, purchase orders, work orders, and staff hours per procedures.
• Maintain property records and assist monthly reporting and compliance.

Skills

NYC luxury PM experience

Strong organizational skills

Attention to detail

Customer service oriented

Compliance-minded

Education

Bachelor's degree preferred

High school diploma or GED required

Tools

Yardi

RentCafe

Salesforce

MS Office

Job description

Location: Lower West Side, Manhattan, NY

Compensation: $75,000–$85,000 base salary + potential discretionary bonus

Schedule: Monday–Friday, 9:00 AM–6:00 PM (1-hour unpaid lunch)

Employment Type: Full-Time

About the Opportunity

We are seeking an experienced Assistant Property Manager to support the day-to-day operations of a luxury residential multifamily portfolio in Manhattan. This position will work closely with the Property Manager and building teams to ensure properties are well maintained, residents receive exceptional service, and operational standards are consistently met.

The ideal candidate is organized, detail-oriented, highly responsive, and comfortable working in a structured, compliance-focused environment. NYC luxury multifamily experience is strongly preferred.

Key Responsibilities

• Support the Property Manager with the daily operations of a portfolio of approximately 300–400 residential units.
• Conduct regular property inspections and follow up on maintenance, cleanliness, safety, and operational issues.
• Coordinate bid proposals, service contracts, and vendor relationships.
• Monitor the performance of service contractors and ensure contracted services are completed to established standards.
• Assist with the supervision and coordination of building staff.
• Coordinate resident move-ins and move-outs, including furniture deliveries, pickups, key returns, and inspection follow-up.
• Track move-outs and coordinate with building staff regarding apartment damages and related issues.
• Process and review invoices, purchase orders, work orders, expense reports, check requests, and staff hours in accordance with established procedures.
• Maintain accurate Certificates of Insurance for vendors and tenants.
• Assist with tenant communications, including notices, memos, correspondence, and responses to resident concerns.
• Respond promptly to tenant complaints and follow up on nuisance, maintenance, and building-related issues.
• Assist with vendor and payment inquiries and resolve discrepancies as needed.
• Maintain accurate property records and operational procedures.
• Support the Property Manager with monthly reporting and other administrative and operational responsibilities.
• Assist with employee performance and disciplinary matters, including progressive discipline when appropriate.
• Assume designated Property Manager responsibilities in the absence of the Property Manager, in accordance with established procedures.
• Participate in property meetings, inspections, special projects, and operational initiatives.
• Ensure compliance with company policies, safety procedures, building regulations, and applicable requirements.
• Perform other duties and special projects as assigned.

Qualifications

• 2+ years of property management experience, with NYC residential rental/multifamily experience strongly preferred.
• Experience in luxury multifamily residential property management is highly desirable.
• Condo or co-op property management experience will be considered; multifamily rental experience will be prioritized and preferred.
• Experience working in a unionized building environment, particularly 32BJ, is strongly preferred.
• Hands-on experience conducting property/building inspections.
• Experience handling employee performance conversations and/or progressive disciplinary processes.
• Strong organizational skills with exceptional attention to detail.
• Ability to multitask, prioritize competing responsibilities, and meet deadlines.
• Excellent written and verbal communication skills.
• Strong customer service and problem-solving abilities.
• Comfortable working within a structured, process-driven environment while maintaining high operational standards.
• Ability to work effectively with residents, vendors, building staff, management, and internal teams.
• High school diploma or GED required; Bachelor's degree preferred.
• Experience with Yardi or comparable real estate/property management accounting software.
• Experience with RentCafe and/or Salesforce is a plus.
• Proficiency with Microsoft Office and standard computer applications.
• Must be comfortable walking properties and traveling between building locations during business hours.

What We're Looking For

The successful candidate will be someone who is:

• Experienced in NYC luxury residential property management.
• Strong management and operations experience - NOT LEASING
• Reliable and committed to building a long-term career in property management.
• Highly organized, detail-oriented, and compliance-minded.
• Professional, approachable, and service-oriented.
• Comfortable working within established procedures and maintaining consistent operational standards.
• Confident addressing issues directly while maintaining positive relationships with residents, vendors, and staff.
• A strong team player who works well in a structured management environment.

Working Conditions

This is a full-time, onsite property management position. The standard schedule is Monday through Friday, 9:00 AM–6:00 PM, with occasional weekend/on-call responsibilities as required.

The position requires regular travel between properties and frequent walking and inspection of building spaces. The role operates in both professional office and residential property environments and requires regular use of computers, phones, and other standard office equipment.

Compensation

$75,000–$85,000 annual base salary, plus potential discretionary bonus. Bonus eligibility is not guaranteed and is not included as part of the offer letter.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by applicable law.