Assistant Property Manager

The Douglaston Companies; New York (NY); Hybrid; USD 55,000 - 65,000; Full time

Job summary

The Douglaston Companies is seeking an Assistant Resident Manager in Downtown Brooklyn. This role involves tenant relations, maintenance coordination, and leasing support. Candidates should have 2-5 years of experience in property management, strong customer service skills, and be proficient in Microsoft Office and property management software.

Benefits

Comprehensive health benefits

401(k) with employer match

Tuition reimbursement

Paid time off

Hybrid work schedule

Qualifications

• 2-5 years’ experience in property management or related field.
• Strong customer service experience.
• Ability to manage multiple projects timely.

Responsibilities

• Build relationships with tenants and respond to inquiries within 24 hours.
• Coordinate with vendors on scheduling and documentation.
• Guide prospects through the leasing process.

Skills

Customer service

Organizational skills

Communication skills

Bilingual (Spanish/English)

Education

Bachelor’s degree

Tools

Microsoft Office Suite

Property management software (Yardi)

Job description

Job Details

Job Location: Brooklyn, NY

Salary Range: $55,000 - $65,000 per year

Description

Who we're looking for: We aim to build highly motivated and engaged teams. We have an exciting opportunity for an Assistant Resident Manager at The Douglaston Companies, located in Downtown Brooklyn. If you seek a collaborative, supportive environment with challenges, apply now!

This role involves working at our newest property in Downtown Brooklyn.

Essential duties and responsibilities:

• Build relationships with tenants and respond to inquiries within 24 hours
• Create and track maintenance work orders from request to completion
• Coordinate with vendors on scheduling, access, and documentation
• Process tenant move-ins/move-outs with complete documentation
• Support management team with administrative tasks

Property Management

• Pre-inspect units and review building inspection reports
• Manage parking assignments, leases, and waiting lists
• Handle collections for electrical and parking charges
• Maintain organized office and order supplies as needed

Leasing

• Guide prospects through the leasing process
• Schedule showings and respond promptly to inquiries
• Generate activity reports and process lease renewals
• Uphold company customer service standards
• Perform other duties as assigned

Qualifications

• 2-5 years’ experience in an administrative role within property management or related field
• Bachelor’s degree preferred
• Bilingual in Spanish/English preferred
• Strong customer service experience
• Proficient with Microsoft Office Suite and property management software (Yardi preferred)
• Ability to manage multiple projects timely
• Strong organizational and communication skills
• Self-starter, able to work independently and in a team

Diverse candidates are encouraged to apply! The Douglaston Companies is an Equal Opportunity Employer, committed to diversity and inclusion, free from discrimination based on protected characteristics.

What else can you expect from The Douglaston Companies?

• Health: Comprehensive health benefits including medical, dental, vision, FSA, HSA, pet insurance, life insurance, disability coverage.
• Wealth: Competitive pay, 401(k) with employer match.
• Development: Virtual courses, tuition reimbursement, wellness programs.
• Balance: Paid time off, holidays, hybrid work schedule (4 days in-office, 1 remote).

Salary Range: $55,000 - $65,000 per year

Who we are: The Douglaston Companies, including Douglaston Development, Levine Builders, and Clinton Management, are a group of companies with a history of integrity, growth, and community focus since 1979. We develop, build, and manage a diverse portfolio of residential and commercial properties, committed to maximizing value and community strength.