Assistant Property Manager

Jeffrey Charles and Associates; New Baltimore (VA); On-site; USD 42,000 - 64,000; Full time

Job summary

Jeffrey Charles and Associates, a residential community manager in the DC/VA/MD region, seeks an Assistant Property Manager to support daily operations and resident services on-site in Alexandria, VA.

You will coordinate maintenance, assist with board meetings, prepare notices and reports, and help ensure a professional, service-oriented environment for residents and staff.

Qualifications

• Experience in coordinating maintenance activities and managing work orders.
• Strong communication and customer service skills with residents and board members.
• Proficiency with office software and property management systems; comfortable with technology.

Responsibilities

• Assist Property Managers in day-to-day operations of community associations; coordinate maintenance requests and vendor services.
• Prepare notices and reports; support board meetings with agendas, minutes, and action-item follow-up.
• Respond to resident inquiries and issues to promote a professional, service-oriented environment.

Skills

Property management

Communication

Organization

Vendor coordination

Education

High school diploma

Property management certifications (a plus)

Tools

Property management software

Microsoft Office

Job description

Company Description Jeffrey Charles and Associates, established in 1991, manages residential communities across the Washington, DC, Virginia, and Maryland area. The organization’s certified managers, assistant managers, accountants, real estate professionals, and support staff focus on delivering high-quality service tailored to the needs of each association. The company provides comprehensive administrative, financial management, and property maintenance services, supported by current management technologies to address complex community issues. Its goal is to help association boards maintain property value, protect homeowners’ investments, and foster strong communication and a sense of community. When communities partner with Jeffrey Charles and Associates, they gain a dedicated team focused on meeting the needs of their association and residents.

Role Description The Assistant Property Manager is a full-time, on-site role based in Alexandria, VA. This position supports the Property Managers in overseeing day-to-day operations of community associations, including coordinating maintenance requests, site inspections, and vendor services. The role involves assisting with resident communications, preparing notices and reports, and supporting board meetings through agenda preparation, meeting minutes, and follow-up on action items. This role also contributes to resident satisfaction by responding to inquiries, resolving routine issues, and promoting a professional, service-oriented environment within the community.

Qualifications

• Ability to support property operations, including coordinating maintenance activities, managing work orders, and conducting basic site inspections.
• Experience with administrative tasks such as preparing correspondence, organizing records, and assisting with meeting agendas and minutes.
• Strong communication and customer service skills for interacting with residents, board members, vendors, and internal team members.
• Proficiency with office software and property management systems, and comfort working with modern technology and online platforms.
• Ability to prioritize tasks, meet deadlines, and work collaboratively in a fast-paced, community-focused environment.
• Prior experience in property management, community association management, or a related field is a plus.
• High school diploma required; additional education or relevant certifications in property or community management are a plus.