Assistant Property Manager

Lutheran Social Services; Madison (WI); On-site; USD 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a dynamic Assistant Property Manager to oversee low-income housing operations in Madison. This role is pivotal in ensuring compliance with regulations, fostering tenant relationships, and assisting with financial tasks. Join a compassionate team dedicated to improving lives through quality housing services. If you're organized, customer-focused, and ready to make a difference, this opportunity is perfect for you. Enjoy a supportive work environment with valuable perks, including loan forgiveness eligibility and comprehensive health benefits.

Benefits

Public Service Loan Forgiveness (PSLF)

Medical/Dental/Vision Insurance

Flex Spending for Dependent & Health Care

Mileage reimbursement

Paid Time Off

10 Paid Holidays

Ability to Contribute to 403B

Annual Raises

Calm Wellness App - Premium Access

Employee Assistance Program

Qualifications

• Experience in property management or real estate preferred.
• Knowledge of leasing and fair housing laws is essential.

Responsibilities

• Assist with tenant relations and ensure a positive living experience.
• Support property operations and coordinate maintenance requests.

Skills

Property Management

Customer Service

Communication Skills

Organizational Skills

Problem-Solving

Education

High School Diploma/GED

Associate Degree

Tools

Property Management Software

Microsoft Office Suite

Job description

Lutheran Social Services (LSS) is a private, non-profit, human service agency providing a variety of services throughout Wisconsin and Upper Michigan. Over the years, LSS has grown to become one of the largest human service agencies in the two state area serving more than 125,000 clients annually. We are looking for passionate, mission-driven individuals like you to help provide services including outpatient behavioral health management, international, domestic and special needs adoptions, older adult services, support services for children, youth and families, community corrections programs and support services for adults with disabilities and/or mental health concerns.

Motivated by the compassion of Christ, we help people improve the quality of their lives. Does this describe your personal mission statement? Are you motivated to serve by sharing your talents? If you would like to help us achieve our mission, please apply for the following opportunity.

Description

Lutheran Social Services of WI and Upper MI is current seeking an Assistant Property Manager to join our team. The role will be responsible for assisting with low-income, tax credit housing, section 8 and section 42 apartment buildings serving multiple locations in Madison.

The Assistant Property Manager supports the Property Manager in overseeing the day-to-day operations of the property (HUD projects or assigned LSS owned or managed apartment rental programs), ensuring compliance with regulations, maintaining positive tenant relations, and assisting with financial and administrative tasks. This role requires strong organizational skills, customer service abilities, and attention to detail to support the overall success of the property.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Tenant Relations & Customer Service:

• Assist with lease applications, renewals, and move-in/move-out processes.


• Ensure a positive living experience by fostering strong tenant relationships and addressing resident needs proactively.

Property Operations & Maintenance:

Coordinate and follow up on maintenance and repair requests to ensure timely resolution.

• Conduct regular property inspections to ensure safety, cleanliness, and compliance with lease agreements.

Leasing & Compliance:

• Support the leasing process by showing units, processing applications, and verifying applicant qualifications.


• Maintain accurate and organized tenant records.

Financial & Administrative Duties:

• Assist with rent collection, payment processing, and addressing delinquent accounts.


• Help prepare monthly financial reports, budgets, and other required documentation.


• Maintain records of expenses, invoices, and vendor contracts.

PERKS:

• Public Service Loan Forgiveness (PSLF)
  
  
  
  • By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program.
  
  
  • Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan.
  
  
  • Assistance navigating the PSLF through Summer
  
  
  
  


• Medical/Dental/Vision Insurance


• Flex Spending for Dependent & Health Care


• Mileage reimbursement


• Paid Time Off


• 10 Paid Holidays


• Ability to Contribute to 403B


• LSS makes annual raises a priority for employees


• Calm Wellness App - Premium Access


• Early Earned Wage Access with UKG Wallet


• Employee Assistance Program


• Service Awards and Recognition

Qualifications & Skills:

• Experience in property management, real estate, or a related field preferred.


• Knowledge of leasing, fair housing laws, and compliance regulations.


• Strong customer service and communication skills.


• Proficiency in property management software and Microsoft Office Suite.


• Ability to multitask, stay organized, and work efficiently under pressure.


• Problem-solving mindset with a focus on resident satisfaction.

Work Environment:

• Primarily office-based with frequent property visits between two sites.


• Some evenings or weekends may be required based on property needs.

EDUCATION AND/OR EXPERIENCE:

• Experience working with low-income housing or affordable housing programs is preferred.


• HS Diploma preferred.


• Valid driver's license and state minimum insurance. Must be able to pass a motor vehicle check.


• Must have reliable transportation.

Travel: Will need to travel regularly between two locations in the Madison metro area. Additional travel in Wisconsin may be required for training and meeting purposes.

Lutheran Social Services is an Equal Opportunity Employer (EOE).

Qualifications

Education

Associate Degree of Other (preferred)
High School Diploma/ GED (required)

Licenses & Certifications

Driver's License (required)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.