Assistant Property Manager

Southern Management Companies; Laurel (MD); On-site; USD 45,000 - 61,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

Company paid Life and AD&D Insurance

401(k) with Company contribution

Paid holidays and PTO

Continuing Education

Job summary

Southern Management Companies seeks a hands-on manager to assist the property manager in daily operations and on-site leadership. You will foster a productive team, uphold policy standards, and deliver exceptional customer service to residents and staff.

The role supports leasing, marketing, bookkeeping, and collections, with responsibilities across budgeting and compliance. Strong communication and Yardi proficiency are valued; prior property management experience is required.

Qualifications

• Graduation from The Southern Difference Institute or equivalent combination of education and property management experience
• Three years of experience in customer service, sales, marketing, or real estate

Responsibilities

• Assist the property manager in overall operations
• Develop the team and maintain community compliance with policies
• Support daily on-site operations and ensure quality control
• Assist in hiring, training, coaching, and managing team
• Contribute to marketing and sales efforts
• Perform leasing, administrative, bookkeeping, and collections duties as needed
• Respond in emergencies and stay aware of industry trends

Skills

Excellent communication

Leadership

Organizational skills

Microsoft Word & Excel

Yardi software experience

Education

Property management education (The Southern Difference Institute or equivalent)

Tools

Yardi

Microsoft Excel

Job description

Strong customer service, bookkeeping, collections, and leasing experience, with the ability to support daily on-site operations and contribute to efficient property management.

WHAT WE ARE LOOKING FOR:

This position is responsible for assisting the property manager in the overall operations of the
community, development of the team, and maintaining community compliance with all
policies, procedures, and internal quality control standards. Through dynamic leadership you
will be tasked with creating extraordinary experiences for customers and team members.

WHAT WE EXPECT FROM YOU:

• Encourage and build positive relationships with team members, customers, and
  vendors
• Create valuable experiences by providing high levels of customer service to all
  customers and team members
• Assist in hiring, training, coaching, counseling and managing of team
• Ensure Southern Management policies, procedures, and internal quality control
  standards are upheld at all times
• Demonstrate behaviors that cultivate a positive work culture and align with Southern
  Management's mission, vision, and values
• Assist in preparation of annual budget and community plans
• Assist in management of all day-to-day operations on-site
• Support all marketing and sales efforts
• Perform leasing, service coordination, administrative, bookkeeping and collection
  duties, as necessary
• Respond in emergency situations, as needed
• Stay abreast of industry trends
• Contribute to community/company engagement efforts
• Perform other duties as assigned by manager and/or supervisor

JOB KNOWLEDGE & SKILLS:

• Excellent written and verbal communication skills
• Ability to effectively lead, coach, and motivate
• High-level critical thinking skills
• Knowledge of current applicable laws
• Strong organizational skills
• Excellent interpersonal skills
• Adaptability and flexibility in fast paced environments
• Aptitude with Microsoft Word and Excel
• Experience with Yardi software products a plus

What's required from you:

• Graduation from The Southern Difference Institute or equivalent combination of
  education and property management experience
• Three years of experience in customer service, sales, marketing, or real estate

Pay Rate:

$45,393 - $61,459

Summary of Benefits:

Your wages are only part of the employment equation. Benefits add significant dollars to your total compensation package and greatly improve your quality of life. Southern offers one of the best benefits packages in the industry.

Southern provides:

• A choice of Health, Dental and Vision Insurance for you, your spouse and/or eligible children at a remarkably low cost
• Company paid Group Term Life and AD&D Insurances
• Traditional and ROTH 401(k) with Company contribution
• Paid holidays, paid time off, pay for bereavement/funereal leave and jury duty
• Continuing Education

You can customize your package to include: Short Term Disability, Long Term Disability, Long Term Care for an additional cost, at a reduced rate.

Benefit eligibility is dependent on Team Member Status. All benefits are subject to change or cancellation at any time.

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