Assistant Property Manager

Southern Management Co.; Hyattsville (MD); Hybrid; USD 28,000 - 40,000; Full time

Benefits offered by this job

Health Insurance

401(k) with Company contribution

Paid holidays

Job summary

Southern Management Co. in Hyattsville, MD is seeking a customer service oriented team player to support day-to-day onsite operations, including leasing, market trends, social media, collections, and coordinating maintenance.

The role requires bilingual Spanish skills and a strong leasing background. The position supports the property manager in overall operations, team development, and compliance with policies, procedures, and quality standards.

Qualifications

• Graduation from The Southern Difference Institute or equivalent combination of education and property management experience.
• Three years of experience in customer service, sales, marketing, or real estate.

Responsibilities

• Assist the property manager in day-to-day onsite operations.
• Assist in hiring, training, coaching and managing the team.
• Ensure policies and quality standards are upheld at all times.
• Support marketing and sales efforts and stay abreast of industry trends.
• Perform leasing, service coordination, administrative, bookkeeping and collections duties as necessary.
• Respond in emergencies and contribute to community engagement.

Skills

Excellent written and verbal kommunic?

Education

The Southern Difference Institute or equivalent combination of education and property management experience

Tools

Yardi

Job description

We are seeking a customer service skilled and a collaborative team player. Experienced in supporting the management of day-to-day onsite operations, including leasing, market trends, social media, collections, coordinating maintenance services, and assisting with community purchasing and orders. The regular schedule is Monday through Friday from 8:00 am to 5:00 pm and Saturday from 9:00 am to 5:00 pm. with a weekday off to accommodate the Saturday schedule. Bilingual in Spanish and strong in leasing skills, a plus.

WHAT WE ARE LOOKING FOR:

This position is responsible for assisting the property manager in the overall operations of the
community, development of the team, and maintaining community compliance with all
policies, procedures, and internal quality control standards. Through dynamic leadership you
will be tasked with creating extraordinary experiences for customers and team members.

WHAT WE EXPECT FROM YOU:

• Encourage and build positive relationships with team members, customers, and
  vendors
• Create valuable experiences by providing high levels of customer service to all
  customers and team members
• Assist in hiring, training, coaching, counseling and managing of team
• Ensure Southern Management policies, procedures, and internal quality control
  standards are upheld at all times
• Demonstrate behaviors that cultivate a positive work culture and align with Southern
  Management's mission, vision, and values
• Assist in preparation of annual budget and community plans
• Assist in management of all day-to-day operations on-site
• Support all marketing and sales efforts
• Perform leasing, service coordination, administrative, bookkeeping and collection
  duties, as necessary
• Respond in emergency situations, as needed
• Stay abreast of industry trends
• Contribute to community/company engagement efforts
• Perform other duties as assigned by manager and/or supervisor

JOB KNOWLEDGE & SKILLS:

• Excellent written and verbal communication skills
• Ability to effectively lead, coach, and motivate
• High-level critical thinking skills
• Knowledge of current applicable laws
• Strong organizational skills
• Excellent interpersonal skills
• Adaptability and flexibility in fast paced environments
• Aptitude with Microsoft Word and Excel
• Experience with Yardi software products a plus

What's required from you:

• Graduation from The Southern Difference Institute or equivalent combination of
  education and property management experience
• Three years of experience in customer service, sales, marketing, or real estate

Pay Rate:

$20.52 - $28.90

Summary of Benefits:

Your wages are only part of the employment equation. Benefits add significant dollars to your total compensation package and greatly improve your quality of life. Southern offers one of the best benefits packages in the industry.

Southern provides:

• A choice of Health, Dental and Vision Insurance for you, your spouse and/or eligible children at a remarkably low cost
• Company paid Group Term Life and AD&D Insurances
• Traditional and ROTH 401(k) with Company contribution
• Paid holidays, paid time off, pay for bereavement/funereal leave and jury duty
• Continuing Education

You can customize your package to include: Short Term Disability, Long Term Disability, Long Term Care for an additional cost, at a reduced rate.
Benefit eligibility is dependent on Team Member Status. All benefits are subject to change or cancellation at any time.

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact our Career Services Center by email at [e-mail] or by phone at 301.623.0100.

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