Assistant Property Manager

Southern-Management-Companies; Baltimore (MD); On-site; USD 45,000 - 61,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

Life & AD&D Insurance

401(k) with company match

Paid holidays & PTO

Continuing Education

Job summary

Southern Management Companies seeks a Property Manager Assistant to support the property manager in overseeing community operations, team development, and policy compliance.

You will lead by example, deliver high levels of customer service to residents and staff, assist in hiring, training, coaching, budgeting, leasing and daily on-site management, while staying current with industry trends and regulatory requirements.

Qualifications

• Graduation from The Southern Difference Institute or equivalent combination of education and property management experience.
• Three years of experience in customer service, sales, marketing, or real estate.

Responsibilities

• Encourage and build positive relationships with team members, customers, and vendors
• Provide high levels of customer service to all customers and team members
• Assist in hiring, training, coaching, counseling and managing of team
• Ensure Southern Management policies, procedures, and internal quality control standards are upheld at all times
• Demonstrate behaviors that cultivate a positive work culture and align with Southern Management's mission, vision, and values
• Assist in preparation of annual budget and community plans
• Assist in management of all day-to-day operations on-site
• Support all marketing and sales efforts
• Perform leasing, service coordination, administrative, bookkeeping and collection duties, as necessary
• Respond in emergency situations, as needed
• Stay abreast of industry trends
• Contribute to community/company engagement efforts
• Perform other duties as assigned by manager and/or supervisor

Skills

Communication skills

Leadership

Critical thinking

Legal knowledge

Organization

Interpersonal skills

Adaptability

MS Word/Excel

Yardi experience

Education

Property management education/experience

Tools

MS Word

Excel

Yardi

Job description

This position is responsible for assisting the property manager in the overall operations of the community, development of the team, and maintaining community compliance with all policies, procedures, and internal quality control standards. Through dynamic leadership you will be tasked with creating extraordinary experiences for customers and team members.

WHAT WE EXPECT FROM YOU:

• Encourage and build positive relationships with team members, customers, and vendors
• Create valuable experiences by providing high levels of customer service to all customers and team members
• Assist in hiring, training, coaching, counseling and managing of team
• Ensure Southern Management policies, procedures, and internal quality control standards are upheld at all times
• Demonstrate behaviors that cultivate a positive work culture and align with Southern Management's mission, vision, and values
• Assist in preparation of annual budget and community plans
• Assist in management of all day-to-day operations on-site
• Support all marketing and sales efforts
• Perform leasing, service coordination, administrative, bookkeeping and collection duties, as necessary
• Respond in emergency situations, as needed
• Stay abreast of industry trends
• Contribute to community/company engagement efforts
• Perform other duties as assigned by manager and/or supervisor

JOB KNOWLEDGE & SKILLS:

• Excellent written and verbal communication skills
• Ability to effectively lead, coach, and motivate
• High-level critical thinking skills
• Knowledge of current applicable laws
• Strong organizational skills
• Excellent interpersonal skills
• Adaptability and flexibility in fast paced environments
• Aptitude with Microsoft Word and Excel
• Experience with Yardi software products a plus

What's required from you:

• Graduation from The Southern Difference Institute or equivalent combination of education and property management experience
• Three years of experience in customer service, sales, marketing, or real estate

Pay Rate:

Starting range $45,393 - $61,459

Summary of Benefits:

Your wages are only part of the employment equation. Benefits add significant dollars to your total compensation package and greatly improve your quality of life. Southern offers one of the best benefits packages in the industry.

Southern provides:

• A choice of Health, Dental and Vision Insurance for you, your spouse and/or eligible children at a remarkably low cost
• Company paid Group Term Life and AD&D Insurances
• Traditional and ROTH 401(k) with Company contribution
• Paid holidays, paid time off, pay for bereavement/funereal leave and jury duty
• Continuing Education

You can customize your package to include: Short Term Disability, Long Term Disability, Long Term Care for an additional cost, at a reduced rate.

Benefit eligibility is dependent on Team Member Status. All benefits are subject to change or cancellation at any time.

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