Assistant Property Manager

Village Green; Lansing (MI); On-site; USD 31,000 - 34,000; Full time

Job summary

Village Green is seeking an Assistant Manager to support the Property Manager in the day-to-day operations of a multi-family community. Focus areas include accounts receivable, leasing, and maintaining positive resident relations.

The role emphasizes accurate ledgers, timely payments, renewals, and effective communication with residents and vendors. Strong computer skills, basic accounting knowledge, and teamwork are essential for success.

Qualifications

• Experience in property management or related field is preferred.
• Ability to supervise staff and collaborate with others.
• Strong computer skills with emphasis on word processing and PM software.
• Good organizational skills and attention to detail.
• Understanding of basic accounting and office administration.

Responsibilities

• Assists the Property Manager with day-to-day operations of the community.
• Manages accounts receivable and leasing processes.
• Maintains relationships with residents, vendors, and coworkers.
• Inputs daily activities (move-ins/outs, notices, renewals) into software.
• Executes lease renewals and reconciles security deposits and charges.
• Performs general office duties as needed and supports the property manager in their absence.

Skills

Accounts receivable

Leasing

Communication

Team oriented

Organizational skills

Accounting principles

Microsoft Word

Tools

Property management software

Microsoft Word

Excel

Job description

Village Greenoffers a unique environment that empowers our team to exceed residents' expectations and make a distinct difference in people's lives. Our ideal candidate will be engaged, authentic, and prepared to create a "best in class" apartment community!

Founded in 1919, Village Green is a diverse, people-first organization that has contributed to its multi-year Great Places to Work, Top Workplaces, and Best Workplaces in Multifamily designations, to name a few. We believe the accomplishments of any company are those of its people. As a result, all our associates receive the tools, training, resources, and opportunity to excel and become leaders in the industry. A career with Village Green is a vital investment in your future. So why wait?

Our 100-year history makes us one of the oldest and most experienced management companies, and we have room to grow within the rising apartment industry.

Pay: $22.53/hr - $24.92/hr plus commissions and quarterly bonus!

Job Description

The Assistant Manager assists the Property Manager with activities involved in the successful day-to-day operation of the community with strong emphasis on accounts receivable and leasing.

• Determines the new interest rate annually and revises the security deposit interest forms
• Establishes and maintain good relations with residents, prospective residents, vendors,andco-workers
• Maintains controls over Accounts Receivables. Maintains Village Green’s targeted delinquency goal of less than .005% of annual GPI. Applies payments to resident ledgers; make daily bank deposits; follow-up with telephone calls and/or collection or demand notices (letters) to ensure prompt payment by residents; creates and delivers NSF notification letters; adjusts/corrects resident ledgers; inputs concessions; updates lease information/changes; etc.
• Maintains current and complete property management software information. Inputs daily activities such as move-ins and move-outs, notices to vacate, resident transfers, lease renewals, lease changes, household and occupant demographics, search tag information, application approval/rejections, cancellations, etc.
• Administers the lease renewal program.
• Generates and delivers general correspondence to residents, vendors, and prospective residents such as lease violations, certificates of insurance updates, application rejection letters, etc.
• Inspects condition of move-outs in a timely manner in order to document charges prior to reconciling security deposits
• Maintains collection policy for residents who moved out with a balance on their account.
• Assists in monitoring property condition; report concerns/liabilities to property manager/maintenance supervisor
• Adheres to established policies related to fair housing
• Perform general office duties: answers the telephone; writes service requests, newsletters, files, monitors and orders office supplies and printed materials, etc.
• Performs, when asked, property manager duties in absence of Property Manager

Qualifications

• Previous experience in Property Management preferred
• Previous supervisory skills required
• Requires good computer skills with emphasis on Microsoft Word and property management software, and prefer some experience in Excel
• Good organizational skills
• A basic understanding of accounting principles and office administration
• Ability to communicate effectively
• Must be team-oriented

Additional Information

Village Green is an equal opportunity employer committed to cultivating an inclusive and diverse workplace. We welcome and encourage all qualified individuals to apply, regardless of personal characteristics or background.

As part of our hiring process, all employment offers are contingent upon the successful completion of required background checks. Village Green maintains drug-free workplace locations, and pre-employment drug testing is required.

We also participate in E‑Verify to confirm employment eligibility in accordance with federal law.

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