ASSISTANT PROPERTY MANAGER

Gene B. Glick Company; Indianapolis (IN); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Vacation/Paid time off

Paid holidays

Medical insurance

Dental insurance

Vision insurance

Apartment discount

401K plan

Job summary

Gene B. Glick Company in Indianapolis is seeking an Assistant Property Manager to support the Property Manager at the 246-unit Chelsea Village community. You will help maintain cash flow and ensure resident satisfaction while upholding Company standards and policies.

You'll handle leasing processes, show apartments, assist with move-ins/outs, and coordinate with staff to deliver high-quality service in a HUD/Fair Housing compliant environment.

Qualifications

• High school diploma or equivalent required.
• Property management experience preferred.
• Detail orientation and organization required.
• Valid driver's license required.
• Spanish language skills a plus.

Responsibilities

• Answer inquiries from residents and prospective residents by phone and email.
• Schedule tours and follow up to obtain appointments.
• Assist with move-ins, move-outs, certifications, and renewals.
• Greet and tour prospects, explain occupancy terms, and describe community features.
• Close sales and process holding deposits, applications, or waiting lists.
• Follow up with prospects to secure leases.
• Determine applicant eligibility following HUD and company policies.
• Assist with marketing surveys and rent collection/delinquencies.
• Prepare and maintain accurate records and reports; protect confidentiality.
• Ensure operations comply with HUD and Fair Housing requirements.

Skills

Detail oriented

Organized

Communication skills

Spanish (bonus)

Education

High school diploma

Job description

• Indianapolis, Indiana
• Property Management - Rental Office
• 4114

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Overview

We are looking for an exceptional Assistant Property Manager to join our team at our 246-unit Chelsea Village apartment community! The Assistant Property Manager is responsible for assisting the Property Manager with ensuring the community generates a satisfactory cash flow, the property is maintained in accordance with Company standards, assures customer satisfaction, and manages the property in the absence of the Property Manager.

Responsibilities

• Promptly answer telephone and e-mail inquiries from residents and prospective residents.
• Follow-up on emails from prospective residents with the goal of obtaining an appointment to show the community.
• Assist with completing move-ins, move-outs, certifications, and renewals.
• Greet prospective residents, tour the model/vacant and demonstrate the features and benefits of the interior of the apartment homes and amenities, explain terms of occupancy, and provide information about local areas.
• Close the sale with prospective residents and obtain a holding deposit, if applicable, and application for an apartment or waiting list.
• Promptly follow up with prospective residents who have not yet leased to continue the sales process and secure the sale.
• Determine and certify the eligibility of prospective residents, following government regulations and Company procedures.
• Assist with marketing surveys.
• Pursue and collect rent payments, assist with delinquencies, and court filings.
• Investigate complaints, disturbances and violations and resolve problems following management rules and regulations.
• Prepare, submit, and maintain accurate records, reports, and documents.
• Ensure confidentiality of all data in the resident files (i.e., income, credit reports, assets, etc.).
• Provide information and reports in coordination with other departments as needed.
• Conduct all activities in accordance with HUD regulations and Fair Housing requirements.

Qualifications

• High school diploma or equivalent combination of education, training, or experience.
• Property Management experience preferred.
• Must be detail oriented and organized.
• Must have and maintain a valid driver’s license in the state of residence.
• Able to work a varied schedule including weekends.
• Must be willing to travel for training and meetings.
• Must be able to communicate effectively verbally and in writing.
• Must be able to read and comprehend the English language.
• Fluent in Spanish is a plus

Glick is a great place to work with a family-oriented culture.

We offer an excellent benefit package that includes:

• vacation/paid time off
• paid holidays
• medical
• dental
• vision insurance
• apartment discount
• outstanding 401K plan with generous matching

There's also an excellent opportunity for advancement.