Assistant Property Manager

Arbor Prop; Houston (TX); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Paid vacation

Paid sick leave

Paid holidays

Employee apartment discounts

Professional development

Job summary

Arbor Property Management in Houston, TX is seeking an Assistant Property Manager to partner with the Property Manager on daily operations, occupancy, and resident experience at our multifamily community.

You will assist with tours, applications, leases, renewals, move-ins, and financial reporting while maintaining resident files and ensuring property compliance. Excellent customer service and leadership in the manager's absence are essential.

Qualifications

• Knowledge of Fair Housing.
• Strong financial, administrative, customer service, and organizational skills.
• Proficiency with Microsoft Office and AppFolio or similar property management software.

Responsibilities

• Support daily office operations and administrative workflow.
• Maintain accurate resident files and lease documentation.
• Process rental payments and resident account activity.
• Assist with tours, applications, leases, renewals, and move-ins.
• Deliver exceptional customer service and resolve resident concerns.
• Provide leadership during the Property Manager's absence.
• Ensure compliance with Fair Housing and company policies.

Skills

Financial management

Customer service

Organizational skills

Administrative skills

Education

High school diploma or GED

Tools

AppFolio

Microsoft Office

Job description

# Assistant Property ManagerHot JobCoventry Park - Houston, TX 77099## OverviewSalary Range$21.00 - $23.00 Base+Commission/monthPosition TypeFull TimeCategoryProperty Management## Description# Arbor Property Management Job Description**Position Title:** Assistant Property Manager **Department:** Operations / Property Management **Reports To:** Property Manager **Employment Status:** Full-Time **Location:** Houston, Texas## Position SummaryThe Assistant Property Manager serves as the operational partner to the Property Manager and plays a critical role in the daily administration, financial performance, resident experience, and overall success of the community. This position supports occupancy, collections, resident retention, compliance, and operational efficiency while providing leadership and continuity in the Property Manager's absence.## Essential Duties & Responsibilities### Property Operations & Administrative Management* Support daily office operations and administrative workflow.* Maintain accurate resident files and lease documentation.* Prepare operational reports and ensure deadlines are met.* Support the Property Manager with daily priorities and special projects.### Financial Operations* Process rental payments and resident account activity accurately.* Monitor delinquency and assist with collections and eviction processes.* Assist with budgets, expense tracking, and financial reporting.* Maintain financial records according to company policy.### Leasing & Occupancy Support* Assist with tours, applications, leases, renewals, and move-ins.* Ensure application documentation is complete.* Partner with the Leasing Agent to support occupancy and retention goals.### Resident Relations* Deliver exceptional customer service.* Resolve resident concerns professionally.* Coordinate resident communications and engagement activities.### Team Collaboration & Operational Leadership* Provide leadership during the Property Manager's absence.* Partner with leasing and maintenance teams.* Assist with onboarding and training.* Promote teamwork and accountability.### Compliance & Risk Management* Ensure compliance with Fair Housing and company policies.* Maintain confidentiality.* Support inspections and audits.## Performance Expectations & Success Factors### Financial AccuracyMaintains accurate financial and administrative records.### Resident ExperienceSupports positive resident relationships.### OrganizationEffectively manages priorities and deadlines.### LeadershipDemonstrates initiative and leadership without direct authority.### CommunicationCommunicates professionally with all stakeholders.### AccountabilityTakes ownership and follows through on commitments.## Qualifications### Education* High school diploma or GED required.### Experience* One year of multifamily property management experience preferred.* Experience with conventional, affordable, LIHTC, or bond communities may be required depending on the property.### Knowledge, Skills & Abilities* Knowledge of Fair Housing.* Strong financial, administrative, customer service, and organizational skills.* Proficiency with Microsoft Office and AppFolio or similar property management software.## Physical Requirements & Work Environment* Walk the community and climb stairs.* Operate office equipment.* Occasional outdoor inspections.## Arbor Core Expectations* Conduct yourself with honesty, integrity, and professionalism.* Deliver exceptional service.* Take ownership and be accountable.* Maintain confidentiality.* Comply with company policies and applicable laws.* Support continuous improvement.## BenefitsEligible full-time employees receive medical insurance, paid vacation, paid sick leave, paid holidays, employee apartment discounts (where applicable), and professional development opportunities in accordance with company policy.## Employment RequirementsEmployment is contingent upon successful completion of a background check, drug screening, and other applicable pre-employment requirements.## DisclaimerThis job description describes the general nature of the position and is not intended to be an exhaustive list of duties. Arbor Property Management reserves the right to modify responsibilities as business needs require. Arbor Property Management is an Equal Opportunity Employer.