Assistant Property Manager

Coastline Equity; Gardena (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a forward-thinking company as an Assistant Property Manager, where you'll play a vital role in ensuring tenant satisfaction and property performance. This dynamic position involves managing daily operations, addressing tenant needs, and collaborating with Senior Property Managers to maintain compliance and efficiency. With a focus on customer service and problem-solving, you'll thrive in a fast-paced environment where your adaptability and eagerness to learn will shine. Enjoy a supportive workplace that values growth and offers competitive pay, along with comprehensive benefits including medical, dental, and vision insurance.

Benefits

Paid Time Off

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Training & Development

Qualifications

• Eager to learn and grow within the company.
• Experience in customer service or trades is a plus.

Responsibilities

• Manage daily operations and address tenant and vendor needs.
• Ensure properties are compliant and well-maintained.
• Use property management software to enhance efficiency.

Skills

Customer Service

Problem Solving

Adaptability

Tech-Savvy

Prioritization

Action-oriented

Tools

AppFolio

Job description

At Coastline Equity, Assistant Property Managers play a pivotal role in delivering exceptional service by proactively managing daily operations and addressing tenant, vendor, and client needs. This role requires a problem-solver with a growth mindset, who thrives on turning challenges into opportunities and excels at managing never-ending to-do lists with focus and prioritization. You will partner closely with Senior Property Managers to ensure properties are compliant, well-maintained, and efficiently operated, ultimately contributing to tenant satisfaction and property performance.

Key Responsibilities & Functions

Customer Service & Communication

• Maintain a customer-first attitude in all interactions.
• Address tenant needs, ensure clear communication, and provide excellent service.
• Respond to emergency calls and manage after-hours on-call duties.

Property & Maintenance Management

• Collaborate with Property Managers to ensure timely property management.
• Bid for repairs and maintenance, manage work orders, and schedule follow-ups.
• Conduct move-in / move-out inspections and ensure property safety.
• Follow up on rent collections and handle delinquency calls.
• Enforce rental agreement terms and manage related proceedings.

Recordkeeping & Documentation

• Maintain accurate property files in AppFolio, including tenant and vendor communications.
• Submit timely paperwork, invoices, and keep an organized key tracking system.

Technology & Efficiency Improvement

• Use property management software for task management and productivity.
• Continuously improve workflows to enhance efficiency and exceed expectations.
• Foster collaborative relationships with teams and departments.
• Ensure compliance with safety regulations and maintain organized workspaces.

Requirements

• Any experience you bring to the table is valuable and is more about your personality and eagerness to learn.
• Previous experience in customer service, trades, or construction is a plus.
• Trainable and eager to grow with the company.
• Prioritization : Ability to manage a never-ending to-do list and tackle the most urgent tasks first.
• Adaptability : Comfortable working in ambiguous situations, anticipating problems, and seeing them as opportunities for improvement.
• Tech-Savvy : Comfortable using technology, including property management software, to streamline tasks.
• Action-oriented : Ability to execute tasks quickly and effectively in a fast-paced environment.

Pay Rate

Between $18 - $20 hourly

• Paid Time Off
• Medical, dental, and vision insurance
• 401(k) plan
• Training & Development

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Assistant Property Manager • Gardena, CA, US