Assistant Property Manager

Pivotal Housing Partners LLC; Dayton (OH); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking an Assistant Property Manager to oversee the daily operations of a vibrant community. This role involves managing resident relations, ensuring compliance with housing laws, and optimizing financial performance. The ideal candidate will have experience in property management or customer service, with strong problem-solving skills and the ability to work flexible hours. Join a company that values excellence and offers opportunities for professional growth while making a positive impact on residents' lives. If you are passionate about creating a welcoming community and have a service-oriented mindset, this position is perfect for you.

Benefits

401(k) Retirement plan with Company match

Dental and Vision Coverage

Paid Time Off

Professional Development Assistance

Weekly Pay

Company-paid Holidays

EAP for emotional wellbeing support

Qualifications

• 1+ years of management experience in property management or customer service.
• Ability to analyze documents and solve problems effectively.

Responsibilities

• Manage day-to-day operations and resident relations in the community.
• Assist in financial performance and marketing of the properties.

Skills

Property Management

Customer Service

Financial Analysis

Problem Solving

Education

High School Diploma

Bachelor's Degree (preferred)

Tools

YARDI

Job description

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Pivotal Housing Partners provided pay range

This range is provided by Pivotal Housing Partners. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$21.00/hr - $23.00/hr

Key things that you want to know about this role:

• Job Level: 1+ years experience will set you up for success in this role
• Job Location: This important role supports our Dayton Single Family Homes (295 Single family homes)
• Position Type: Full-time and the ability to be on call to support our residents for emergencies
• Pay Range: $22+/HOUR - Pay depends on experience -- we believe in a culture of transparency

About Us

Pivotal, ranked in the Top 50 Affordable Housing Developers in 2017-2024, is an industry leader revolutionizing the housing market – one community at a time. An integrated real estate company specializing in the development and operations of multi-family housing, Pivotal strives to provide exceptional service to enhance the lives of our residents.

We are able to provide high quality properties and customer service because of the commitment to excellence by all of outstanding team members. If you hold yourself to a high set of standards, embrace a positive service-minded demeanor, enjoy working through shifting priorities, and want to join a fulfilling environment with growth opportunity, Pivotal has an outstanding position for you.

As our Assistant Property Manager (we call them "Community Managers" because you are taking care of the community (people, pets, and things) -- not just a property or an asset), you will be responsible for the day-to-day operations of the community, including compliance, operations, concierge resident service, and financial performance, while assisting in the management and maintenance of all facets of assigned apartment communities.

Summary of responsibilities:

• Attract new residents by advertising vacancies, obtaining referrals from current tenants, explaining advantages of location and services, and showing units
• Manage resident relations and proactively develop solutions for any potential issues
• Assist with accomplishment of financial objectives by collecting rents, paying bills, forecasting requirements, scheduling expenditures, analyzing variances, and monitors regularly to help develop strategies for optimal financial performance
• Review rental applications and prepares/reviews all new resident paperwork
• Schedule and supervises apartment turnovers
• Assist in property marketing
• Conduct outreach to local businesses to promote the community and build positive relationships among current and prospective residents, vendors, and clients
• Ensure physical condition of properties regularly meet community standards and adhere to all Fair Housing laws

Successful candidates will have:

• 1+ years of management experience in property management, retail or customer service industry
• Availability for after-hours emergency needs, may include weekends with work beyond 40 hours
• Prior experience with YARDI preferred
• Ability to analyze and interpret documents such as safety rules, operating and maintenance instructions, and procedures manuals
• General math/reasoning/problem solving skills

Full-Time Benefits:

• Eligibility for semi-annual merit increases: January and July
• GET PAID EVERY FRIDAY
• 401(k) Retirement plan with Company match
• FSA, Dental, Vision, Life, Accident coverage as well as Short- and Long-Term Disability
• EAP for emotional wellbeing/mental health support for you and your dependents living at home or even children off at college
• Company-paid holidays and weekly accrual of Paid Time Off equivalent to up to 16 days in the first year
• Professional development assistance and tuition reimbursement

Pivotal is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind.

At Pivotal, we understand that no candidate is perfectly qualified for any job. Experience comes in different forms; many skills are transferable -- and passion goes a long way. Even more important than your resume is a clear demonstration of dedication, impact, and the ability to thrive in a fluid and collaborative environment. We want you to learn new things in this role, and we encourage you to apply if your experience is close to what we’re looking for. We also know that diversity of background and thought makes for better problem solving and more creative thinking -- which is why we're dedicated to adding new perspectives to the team.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Sales and Management