Assistant Property Manager

WMFHA; Cincinnati (OH); On-site; USD 60,000 - 90,000; Full time

Job summary

A premier organization seeks a proactive Property Manager to oversee operations for a Class A mixed-use property in Cincinnati. This role involves managing teams, budgeting, and enhancing the tenant experience while ensuring compliance with operational standards. Candidates should have proven experience in commercial property management and possess strong communication and leadership skills.

Qualifications

• Proven experience in property management, particularly with commercial properties.
• Strong knowledge of property management software and tools.
• Excellent communication and interpersonal skills to manage tenant relations.

Responsibilities

• Manage daily workflows for on-site teams to meet property standards.
• Assist in preparing operating plans and evaluate financial performance.
• Oversee vendor relationships and ensure satisfactory performance.

Skills

Property management

Financial reporting

Vendor management

Interpersonal skills

Budgeting

Communication

Job description

Take charge of overseeing and organizing the day-to-day operations for a premier, Class A mixed-use property spanning one million square feet. This high-profile space comprises office, retail, and parking facilities. Reporting to the AVP of Commercial Property Management and working closely with the Property Manager, you'll play a key role in enhancing the value of the property while ensuring smooth operations. In the Property Manager's absence, you’ll lead decision-making to ensure business continuity within an established framework. The position requires a proactive individual who can work both independently and collaboratively, escalating issues and keeping leadership informed of progress.

Key Responsibilities

• Team Leadership and Coordination: Manage daily workflows for on-site teams, ensuring maintenance, engineering, and operational tasks meet property standards and expectations. Lead and allocate resources effectively.
• Budget Oversight: Assist in preparing annual operating plans, capital budgets, and forecasts. Track and evaluate financial performance, ensuring budgets are adhered to and variances are addressed.
• Policy and Process Management: Develop, implement, and review operational policies and procedures to drive consistency and efficiency in property management. Update practices as needed.
• Financial Administration: Oversee property accounting functions, including reviewing and coding invoices for accuracy. Navigate operating expense reconciliations and prepare financial reporting as necessary.
• Vendor and Contractor Supervision: Manage relationships with vendors and contractors, ensuring satisfactory performance. Handle contracting, negotiations, and dispute resolution for services such as security, landscaping, janitorial, and waste removal.
• Property Inspections and Maintenance: Conduct routine building inspections to identify and remedy deficiencies. Collaborate with the property management team to develop action plans for corrective measures.
• Tenant Relations: Foster strong relationships with tenants by addressing requests promptly, supporting lease transitions, and coordinating tenant improvement projects. Keep tenants informed and engaged while enhancing the tenant experience to support retention.
• Community and External Representation: Serve as the property’s key point of contact with tenants, service providers, prospective tenants, and local authorities, reflecting the values of the property and its ownership group.
• Capital Improvement Projects: Oversee special projects, construction, or enhancement initiatives. Evaluate contractors and materials to ensure quality and compliance with building standards.
• Emergency Planning: Assist in creating Fire and Life Safety Plans, Business Continuity Plans, and emergency response protocols for potential scenarios like equipment failure or weather-related damages.
• Communication and Reporting: Maintain clear communication channels with tenants, vendors, ownership, and team members. Provide regular updates and feedback on property activities and assignments.
• Other Duties: Take on additional tasks as assigned to support overall property management operations.

Requirements:

• Proven experience in property management, particularly with commercial properties.

• Strong knowledge of property management software and tools.

• Familiarity with budgeting, financial reporting, and expense reconciliation processes.

• Demonstrated ability to oversee vendor and contractor performance.

• Excellent communication and interpersonal skills to manage tenant relations effectively.

• Experience with construction projects and capital improvements is a plus.

• Solid understanding of commercial leasing and agreements.

• Ability to handle multiple tasks and prioritize in a fast-paced environment.