Assistant Property Manager

Catholic Charities of the Archdiocese of Chicago; Chicago (IL); On-site; USD 40,000 - 55,000; Full time

Job summary

Catholic Charities seeks an Assistant Property Manager in Chicago to enhance property management. Responsibilities include overseeing operations, ensuring compliance, and maintaining resident satisfaction. Applicants should have strong customer service and computer skills, with a high school diploma or associate degree preferred.

Qualifications

• Minimum of 1-2 years of property management experience.
• NCHM Certified Occupancy Specialist certification required within 18 months.

Responsibilities

• Assist the Property Manager with overall operations and manage property in their absence.
• Ensure residents' satisfaction and compliance with regulatory standards.
• Handle financial oversight and coordinate vendor services.

Skills

Customer Service

Math Calculations

Computer Literacy

Vinyl Records Management

Education

High School/GED

Associate Degree

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Description The Assistant Property Manager / Assistant Site Director supports property management by overseeing operations, ensuring regulatory compliance, and maintaining resident satisfaction. It involves financial oversight, vendor coordination, and resolving property-related issues while optimizing occupancy and service efficiency.

Essential Functions of the position are detailed below and include any physical requirements below that

• Assists the Property Manager and or Multi Building Manager in the overall operation of the assigned property; In the absence of the property manager, is responsible for the management and supervision of the property
• Provides a welcoming and responsive interaction with applicants, residents, residents' guests, staff, vendors, and volunteers; Communicates accurate information regarding funding guidelines in both oral and written communication
• Processes initial housing applications and assesses eligibility utilizing prescribed methods according to funding regulations; Determine applicants' ability to meet funding income and other eligibility guidelines
• Prepares and organizes confidential resident files for annual audits following prescribed methods, ensuring all residents files are accurate, organized and in compliance with funding requirements at all times
• Responsible for accurate and timely monthly rent collections and proper service of timely notices to residents when rent payment is overdue
• Completes all necessary compliance reports and property check requests using the prescribed computerized check request system in a timely manner; Ensures all vendor services are completed accurately and addresses any issues that arise; Prepares work orders, sort's mail, and prepares flyers, as required
• Maintains the applicant wait list for the property per funding guidelines; Maintains contact with wait list applicants to help ensure property maintains full occupancy
• Aids in annual unit inspections and communicates outcomes and issues to property staff as needed; Provides set up and clean up assistance for resident activities
• Responsible for handling and/or coordinating services to resolve any resident / maintenance-related emergencies, as needed
• Attends and participates in any specialized training by funding bodies in the housing industry and /or Catholic Charities

PLEASE NOTE: Essential functions include all other duties and responsibilities as assigned.

XKneel and move from sitting, bending, kneeling, or standing multiple times a day
XPush and pull objects up to 25 pounds
XClimb up and down up to 6 flights of stairs at a time
XLift up to 25 pounds
X Additional Requirements:Must be able to perform math calculations

Other Requirements Comply with program and/or Agency requirements related to (check all that apply)
XBackground check, including any program specific requirements.
Physical examination
Drug Testing
TB Testing
Driver's License and reliable transportation
Agency-specified automobile insurance
X Additional Requirements:Computer literacy in Microsoft Word and Excel

Immediate Supervisor: Site Director
Directly Supervises: N/A
Indirectly Supervises: N/A

Education and Experience Requirements:

Preferred Qualifications and Skills:Perform math calculations, excel in customer service, computer literacy skills including proficiency in Micrsoft Outlook, Word and Excel.
Minimum Qualifications and Skills:Perform math calculations, excel in customer service, computer literacy skills including proficiency in Micrsoft Outlook, Word and Excel.

Relevant Education:
Preferred: Associate Degree
Minimum: High School/ GED

Relevant Experience:
Preferred: 2-4 years property Management Experience
Minimum: 1-2 years property Management Experience

Certification/Licensure:
Preferred: NCHM Certified Occupancy Specialist (COS) certification
Minimum: NCHM Certified Occupancy Specialist (COS) certification to be obtained by the 18-month anniversary of employment