Assistant Property - M49

Connor; San Antonio (TX); On-site; USD 42,000 - 52,000; Full time

Job summary

Connor is seeking an Assistant Property Manager to support daily operations at our San Antonio storage facilities. The role focuses on delivering outstanding customer service, guiding customers through leasing, and maintaining accurate records.

You will travel between properties as needed, perform light maintenance tasks, and collaborate with team members to ensure secure, ready-to-rent spaces and smooth operation.

Qualifications

• At least one year of experience in a customer-facing role.
• Basic computer skills including Outlook and internet browsers.
• Strong communication, problem-solving, and time-management skills.
• Willingness to travel to other properties to provide support.

Responsibilities

• Provide exceptional customer service and generate sales leads over the phone and in person.
• Recommend unit sizes and services based on customer needs.
• Explain leasing process to customers.
• Handle customer accounts, collections, and document notes in the system.
• Inspect storage units and ensure spaces are ready to rent.
• Manage cash drawer and daily deposits.
• Perform light maintenance and cleaning tasks.
• Travel to other properties to support operations.
• Perform other duties as assigned.

Tools

Outlook

Job description

Rents storage space to customers of rental storage facility. Informs customers of space availability, rental regulations, and rates. Assists customers in selection of storage unit size according to articles or material to be stored. Assists customer in completing rental agreement.

The Assistant Property Manager may be required to travel to other facilities to provide support during staff shortages, high-demand periods, or special projects. The ideal candidate is a self-motivated, detail-oriented individual with strong problem-solving skills and the ability to work independently while contributing to the overall success of the company.

Job Duties include, but are not limited to:

• Providing exceptional customer service to our customers and generate sales leads over the phone as well as walk-in customers.
• Recommending unit sizes and services based on customers' needs.
• Communicating leasing process to customers.
• Making customer calls regarding their account, collections, and other items, documenting notes on the computer system.
• Conducts daily physical storage unit inspection, confirm inventory availability and ensure spaces are secure and/or ready to rent.
• Managing, auditing, and balancing cash drawer, preparing and making daily deposits.
• Performing cleaning and maintenance such as sweeping, mopping, and picking up trash and wiping windows to ensure a great customer experience.
• Traveling to other properties to provide support as needed for efficient business operations.
• Performing other duties as assigned.

This position requires at least one year of experience in a customer-facing role. Basic computer skills, including proficiency with Outlook and internet browsers, are required. This role also requires strong communication, problem-solving, and time management skills and incumbents should be energetic, outgoing, and committed to delivering excellent customer service with a positive attitude. Must have the ability to perform light maintenance tasks such as replacing light bulbs, clearing debris, minor door adjustments, and basic cleaning. Reliability, self-motivation, and the ability to work independently while supporting company goals are essential. Flexibility to travel to other locations to provide operational support is also necessary.