Assistant Property - M49

Key Storage; San Antonio (TX); Sur place; USD 32 000 - 52 000; Plein temps

Avantages offerts par ce poste

Medical plan

Dental coverage

Vision coverage

AD&D coverage

Employee Assistance Program (EAP)

401(k) with company match

Tuition reimbursement

Comprehensive paid training

Résumé du poste

Storage Hub is seeking an Assistant Property Manager in the United States, Texas, San Antonio, to lead local customer interactions and drive sales while maintaining facility operations. The role includes handling leasing, inspections, and cash handling, with travel to other facilities as required.

Ideal candidates have at least one year of customer-facing experience and are energetic, reliable, and able to work independently while delivering excellent service.

Qualifications

• Minimum one year of experience in a customer-facing role.
• Basic computer skills including proficiency with Outlook and internet browsers.
• Strong communication, problem-solving, and time-management abilities required.
• Reliable, self-motivated, and able to work independently while supporting company goals.

Responsabilités

• Provide exceptional customer service to customers and generate sales leads both over the phone and in person.
• Recommend unit sizes and services based on customer needs.
• Explain leasing process to customers and complete rental agreements.
• Handle account calls, collections, and document notes in the computer system.
• Conduct daily storage unit inspections and ensure spaces are ready to rent.
• Balance cash drawer and prepare daily deposits.
• Perform cleaning and basic maintenance to ensure a great customer experience.
• Travel to other properties to support operations when needed.

Connaissances

Customer service

Communication

Problem solving

Time management

Outlook

Internet browsers

Outils

Microsoft Outlook

Description du poste

Bring Your Energy. Build Your Future. Join Storage Hub.

Storage Hub is a national leader in the self-storage industry! We construct, own, and operate all of our facilities. Our values drive everything we do, from the quality of our offerings to the expert-level service we provide every customer who trusts us with their belongings.

If you're enthusiastic, people-focused, and ready to grow your career through hands-on leadership and sales experience, we want you on our team.

Rents storage space to customers of rental storage facility. Informs customers of space availability, rental regulations, and rates. Assists customers in selection of storage unit size according to articles or material to be stored. Assists customer in completing rental agreement.

The Assistant Property Manager may be required to travel to other facilities to provide support during staff shortages, high-demand periods, or special projects. The ideal candidate is a self-motivated, detail-oriented individual with strong problem-solving skills and the ability to work independently while contributing to the overall success of the company.

Job Duties include, but are not limited to:

• Providing exceptional customer service to our customers and generate sales leads over the phone as well as walk-in customers.
• Recommending unit sizes and services based on customers' needs.
• Communicating leasing process to customers.
• Making customer calls regarding their account, collections, and other items, documenting notes on the computer system.
• Conducts daily physical storage unit inspection, confirm inventory availability and ensure spaces are secure and/or ready to rent.
• Managing, auditing, and balancing cash drawer, preparing and making daily deposits.
• Performing cleaning and maintenance such as sweeping, mopping, and picking up trash and wiping windows to ensure a great customer experience.
• Traveling to other properties to provide support as needed for efficient business operations.
• Performing other duties as assigned.

This position requires at least one year of experience in a customer-facing role. Basic computer skills, including proficiency with Outlook and internet browsers, are required. This role also requires strong communication, problem-solving, and time-management skills and incumbents should be energetic, outgoing, and committed to delivering excellent customer service with a positive attitude. Must have the ability to perform light maintenance tasks such as replacing light bulbs, clearing debris, minor door adjustments, and basic cleaning. Reliability, self-motivation, and the ability to work independently while supporting company goals are essential. Flexibility to travel to other locations to provide operational support is also necessary.

Work Authorization Notice

Applicants must be legally authorized to work in the United States without the need for current or future visa sponsorship. This means:

• Work Authorization Required: Candidates must already possess valid U.S. work authorization that permits employment with any employer.
• No Visa Sponsorship Provided: We are unable to sponsor employment visas (such as H-1B, O-1, etc.) or assume responsibility for transferring existing sponsorships at this time.

Best-in-the-Business Benefits

We're proud to offer a comprehensive benefits package designed to support your health, financial well-being, and career growth:

• Low-deductible medical plan, including Telehealth services
• Dental, vision, life insurance, and AD&D coverage
• Employee Assistance Program (EAP) and wellness initiatives
• 401(k) with company match (pre-tax and post-tax options)
• Industry-related tuition reimbursement
• Comprehensive paid training to set you up for success

Equal Opportunity Employer

Storage Hub is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.