Customer Service - Self Storage Manager

Public Storage; Brownsburg (IN); On-site; USD 42,000 - 64,000; Full time

Job summary

Public Storage seeks a Property Manager who operates independently at several locations, both indoors and outdoors, ensuring spaces are ready to rent. You will assess customer storage needs and suggest packing supplies, perform daily inspections, and handle cash deposits.

Additionally, you will help customers stay current on payments, making reminder calls and collections as needed, and you must have a valid driver’s license to travel between sites.

Qualifications

• Experience in customer service–centered sales environments (retail, restaurant, fast food or service-based).
• Ability to handle cash and assist customers with payments.

Responsibilities

• Independently manage work across multiple locations.
• Assess storage needs and suggest packing/moving supplies.
• Conduct daily storage unit inspections to confirm inventory and availability for rental.
• Audit cash drawers and make bank deposits.
• Assist customers with payments, perform reminders and collections when required.

Skills

Customer service

Sales

Cash handling

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)