Assistant Project Coordinator

Five Star Infrastructure Services, dBA InterCon/Five Star Energy Services/M&C Utility; Town of Wausau (WI); In loco; USD 36.000 - 48.000; Tempo pieno

Vantaggi offerti da questo lavoro

401(k)

Dental insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Descrizione del lavoro

Five Star Infrastructure Services in Weston, WI is seeking a full-time, in-person administrative coordinator to support ticket processing, scheduling, and customer inquiries. The role requires strong communication skills and the ability to work independently or with a team in a fast-paced environment.

The position involves coordinating with the drilling division, managing work orders, and assisting with project scheduling. A pre-employment drug screen and background check are required.

Competenze

• High school diploma or equivalent required.
• 2 years of call center or similar experience preferred.
• Excellent written and verbal communication skills.
• Strong organizational skills and attention to detail.
• MS Office experience required.
• Ability to operate basic office equipment.

Mansioni

• Process tickets through Digger's Hotline for locating facilities to ensure safe excavation.
• Answer incoming calls from utility companies and Foremen.
• Schedule crews and coordinate with drilling division.
• Provide customers/homeowners with scheduling dates and answer questions.
• Respond to inquiries about excavation in a timely manner.
• Coordinate work schedules with supervisors and crew members.

Conoscenze

Communication

Organizational skills

Verbal communication

Written communication

Formazione

High school diploma or equivalent

Strumenti

Microsoft Word

Microsoft Excel

Descrizione del lavoro

Company Overview

Five Star Infrastructure Services is dedicated to providing Turn-key utility construction services that are founded on safety, quality, and the ability to adapt. We pride ourselves on being a value-added contractor that adapts quickly and effectively to our customers' needs.

Our team is what makes us. We have over 1800 employees that pride themselves on customer service and safely getting projects completed. Our employees tackle some of the toughest projects in the industry while keeping safety and quality at the forefront. This makes our team a truly professional group that sets us apart from our competition.

Essential Job Duties

• Performs ticket processing duties through Digger's Hotline for locating facilities to ensure safe excavation.
• Answers incoming phone calls from utility companies and company Foremen.
• Manages scheduling crews and coordinating with drilling division.
• Providing Customers/homeowners with scheduling dates/answering questions.
• Responds to inquiries regarding excavation accurately and in a timely manner.
• Communicate with supervisors and crew members to coordinate work schedules with upcoming projects.
• Maintains the database for completed work orders and restorations.
• Other duties as assigned

Qualifications

• High school diploma or equivalent required.
• Minimum of 2 years of experience in a call center or similar environment preferred.
• Excellent written and verbal communication skills.
• Strong organizational skills and attention to detail.
• Knowledge of Microsoft Office, specifically Word and Excel required.
• Ability to operate equipment basic office equipment.
• Ability to read and interpret procedure manuals, blueprints, and maps.
• Ability to work independently with minimal supervision or in a team-oriented environment.
• Must be able to sit and talk on the phone for long periods of time.

NOTE: Job descriptions are not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.

Candidates will be required to successfully complete a pre-employment drug screening (including marijuana) and a criminal background check.

Thank you for your interest in this position. Five Star Infrastructure Services is an Equal Opportunity Employer.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Ability to Commute:

• Weston, WI

Work Location: In person