Assistant Program Manager, Youth Shelter & Care

The Salvation Army USA Western Territory; Spokane (WA); On-site; USD 42,000 - 62,000; Full time

Job summary

The Salvation Army USA Western Territory in Spokane is seeking an Assistant Program Manager to oversee Evangeline's House, providing shelter, meals and supervision for youth and young adults in emergency placements for up to 30 days.

You will support the Program Manager, coordinate staff, manage operations, training and compliance with HIPAA and safety policies, and help maintain records while fostering a positive, respectful environment.

Qualifications

• Bachelor's Degree in social work or a related field OR five years of successful related experience (need High School Diploma or GED)
• One or more years of supervisory experience, preferred

Responsibilities

• Assist with preparing monthly staff meeting & trainings
• Participation in lead/management meetings
• Ability to manage employees and youth successfully within the program's structure
• Be able to communicate effectively with professional agencies and administration
• Prepare and manage an annual budget
• Compile Evangeline's House monthly statistics as directed
• Manage Program Operations Specialists with Program Manager
• Assist in development/revisions of program and practices
• Serve as agency's public awareness representative along with Program Manager
• Attend lead meetings
• Prepare and present disciplinary actions when needed
• Fill in for staff when necessary; provide relief for staff breaks when necessary
• Oversee staff schedules, timesheet procedures and breaks
• Keep Background Check Log
• Keep track of and maintain records of trainings and certificates for staff.
• Ensure all required and appropriate paperwork is filed
• Contribute to a positive morale in the program
• Develop positive, professional relationships with coworkers
• Support new employees/volunteers by explaining the program and policies and procedures
• Follow and ensure compliance of all Child Safety policies and procedures
• Ensure HIPPA, WAC guidelines, contract, licensing and local policy and procedures compliance
• Model appropriate social and interpersonal behaviors for youth
• Comply with youth disciplinary guidelines
• Properly implement behavior management (de-escalation and restraint)
• Assist in planning activities and participating when necessary
• Manage youth transportation needs; HEART Program, school bus schedule and off site needs
• Accompany youth to school and appointments as needed (driving, riding or walking)
• Ensure the safety of all children in care
• Administer medications to youth and document daily
• Complete intake and discharge paperwork, when needed
• Communicate and document with caseworkers and other agencies regarding youth in care
• Ensure repair and supply requests are communicated as required
• Conduct and/or oversee monthly fire drills; report written results to the Program Manager
• Maintain facility security by ensuring windows and doors are locked; report any security concerns
• Clean the facility and do laundry when needed
• Assist with snow removal when necessary
• Work different shifts on occasion
• All other duties as assigned

Skills

Typing

Microsoft Office

Communication skills

Team collaboration

Customer service

Education

Bachelor's Degree in social work or related field

Five years of related experience

Tools

Microsoft Office Suite

Driver's License

Job description

The Salvation Army USA Western Territory in Spokane is seeking an Assistant Program Manager to oversee Evangeline's House, providing shelter, meals and supervision for youth and young adults in emergency placements for up to 30 days.

You will support the Program Manager, coordinate staff, manage operations, training and compliance with HIPAA and safety policies, and help maintain records while fostering a positive, respectful environment.