Assistant Program Manager - Evangeline's House

The Salvation Army Southern California; Spokane (WA); On-site; USD 42,000 - 56,000; Full time

Job summary

The Salvation Army Southern California is seeking an Assistant Program Manager for Evangeline’s House in Spokane. This full-time, non-exempt position supports the Program Manager, oversees shelter operations, meals, and supervision for foster youth and young adults in emergency placements up to 30 days.

Qualifications include a Bachelor’s in social work or 5 years related experience (HS diploma/GED) and supervisory background.

Qualifications

• Bachelor’s degree in social work or related field or five years of related experience with HS diploma/GED
• One or more years of supervisory experience preferred
• Proficient in typing, organizing and filing; good interpersonal skills

Responsibilities

• Assist Program Manager and manage youth and staff within the program’s structure
• Communicate effectively with agencies and administration
• Prepare and manage annual budget
• Maintain training certificates and staff records
• Ensure compliance with safety policies and HIPAA/DSHS requirements
• Supervise staff schedules, timesheets and breaks
• Coordinate transportation and youth activities
• Support program operations and community relations

Skills

Supervisory experience

Budget management

Child welfare knowledge

Microsoft Office

HIPAA training

Communication skills

De-escalation training

Driver's license

Education

Bachelor’s Degree in social work or related field

Five years related experience (HS diploma or GED)

Tools

Microsoft Office Suite

Case management systems

Job description

DEPARTMENT: EVANGELINE’S HOUSE

POSITION TITLE: ASSISTANT PROGRAM MANAGER

STATUS: FULL TIME, NON-EXEMPT

SUPERVISOR: EVANGELINE’S HOUSE PROGRAM MANAGER

SHIFT: SUN-THURS, 10:30AM-7:00PM

Mission Statement

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ to meet human needs in His name without discrimination.

Scope Of Position

Assist the Program Manager as needed. Provide temporary shelter, care, compassion, meals, and supervision for up to six Washington State Foster Care youth (10-17 years) and emerging adults (18-20 years) in emergency placement situations for a maximum of 30 days while awaiting placement.

Education And Work Experience

• Bachelor’s Degree in social work or a related field
• OR five years of successful related experience (need High School Diploma or GED)
• One or more years of supervisory experience, preferred

Knowledge, Skills And Abilities Required

• 21 years of age
• Proficient in typing, organizing and filing
• Have some working knowledge of Microsoft Office Suite and other software
• Self-motivated and work with a minimum of supervision
• Maintain confidentiality with personal information
• Preferably have knowledge/experience of customer service, social services and local resources
• Valid Driver’s License with clear driving record
• Successfully complete TSA Driver Training
• HIPAA Training
• Excellent written, verbal and interpersonal skills
• Effectively work with a diverse population in a team environment
• Annual Mandated Reporter training
• Have or obtain a First Aid/CPR card
• Have or obtain training on Bloodborne Pathogens
• Have a negative TB test every two years
• Pass a Criminal Background Check
• Pass a DSHS Background Check
• Produce a recent negative TB test
• Have or take de-escalation and restraint training
• Food Handlers permit
• HIPAA Training
• Capable of auditory and visual supervision; verbally and physically interact with children in care
• Possess skills/abilities to successfully work with the challenging behaviors of youth in care
• Effective communication and problem-solving skills
• High personal standards of cleanliness and thoroughness
• Be available to be on-call to cover other shifts during the week; some Holidays

Essential Duties

• Assist with preparing monthly staff meeting & trainings
• Participation in lead/management meetings
• Ability to manage employees and youth successfully within the program’s structure
• Be able to communicate effectively with professional agencies and administration
• Prepare and manage an annual budget
• Compile Evangeline’s House monthly statistics as directed
• Manage Program Operations Specialists with Program Manager
• Assist in development/revisions of program and practices
• Serve as agency’s public awareness representative along with Program Manager
• Attend lead meetings
• Prepare and present disciplinary actions when needed
• Fill in for staff when necessary; provide relief for staff breaks when necessary
• Oversee staff schedules, timesheet procedures and breaks
• Keep Background Check Log
• Keep track of and maintain records of trainings and certificates for staff.
• Ensure all required and appropriate paperwork is filed
• Contribute to a positive morale in the program
• Develop positive, professional relationships with coworkers
• Support new employees/volunteers by explaining the program and policies and procedures
• Follow and ensure compliance of all Child Safety policies and procedures
• Ensure HIPPA, WAC guidelines, contract, licensing and local policy and procedure compliance
• Model appropriate social and interpersonal behaviors for youth
• Comply with youth disciplinary guidelines
• Properly implement behavior management (de-escalation and restraint)
• Assist in planning activities and participating when necessary
• Manage youth transportation needs; HEART Program, school bus schedule and off site needs
• Accompany youth to school and appointments as needed (driving, riding or walking)
• Ensure the safety of all children in care
• Administer medications to youth and document daily
• Complete intake and discharge paperwork, when needed
• Communicate (and document) with caseworkers and other agencies regarding youth in care
• Ensure repair and supply requests are communicated as required
• Conduct and/or oversee monthly fire drills; report written results to the Program Manager
• Maintain facility security by ensuring windows and doors are locked; report any security concerns
• Clean the facility and do laundry when needed
• Assist with snow removal when necessary
• Work different shifts on occasion
• All other duties as assigned

Physical Requirements

• Sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis
• Grasp, push, pull objects such as files, file cabinet drawers, carts, doors, and reach overhead
• Operate a telephone
• Operate a desktop computer
• Access and produce information from a computer
• Understand written information

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result.

The Salvation Army is an Equal Opportunity Employer

Minorities/Women/Veterans/Disabled.