Assistant Program Manager - Waterbury and Litchfield County

CHD Brand; Connecticut; On-site; USD 47,000 - 50,000; Full time

Benefits offered by this job

403B

Job summary

The Center for Human Development (CHD) seeks an Assistant Program Manager to lead day-to-day operations for Hospitality Center and Unsheltered Outreach in Waterbury and Litchfield County. You will coordinate staff, ensure documentation, and support program participants while promoting CHD’s inclusive values.

Ideal candidates have supervisory experience, strong organizational skills, and a background in human services.

Qualifications

• High school diploma or GED.
• Valid driver’s license.
• Registered and insured vehicle available for work purposes.
• Approved criminal background and driving check.
• Minimum 2 years' experience working with individuals with psychiatric or co-occurring diagnoses.
• Minimum 1 year supervisory experience.
• Bachelor’s degree in human services or related field preferred.

Responsibilities

• Serve as a resource to staff regarding routine program operations, participant concerns, documentation expectations, and established procedures.
• Monitor completion of weekly case notes and follow up regarding missing, late, or incomplete documentation.
• Attend Street Outreach team and Community meetings and assist with follow-up on participant and program needs.
• Monitor Hospitality Center supplies and assist with ordering, organizing, tracking, and maintaining program supplies.
• Work collaboratively with the Volunteer Coordinator to assist with recruiting, engaging, and retaining volunteers.
• Coordinate and maintain van bookings and scheduling for approved program activities, outreach services, participant needs, donation pickups, and other authorized transportation needs.
• Assist with monitoring program compliance, documentation standards, and required timelines.
• Provide guidance and support to outreach and hospitality center staff while fostering teamwork and accountability.
• Monitor program documentation and compliance requirements to maintain accurate and timely records.
• Coordinate program resources, transportation, donations, volunteers, and supplies to support effective service delivery.
• Assist with program oversight, quality assurance, and problem-solving to ensure operational excellence and participant success.

Education

High school diploma or GED

Bachelor’s degree preferred

2 years’ experience with individuals with psychiatric or co-occurring diagnoses

1 year supervisory experience

Excellent organizational and communication skills

Valid driver’s license

Job description

Assistant Program Manager - Waterbury and Litchfield County

Job Category: First/Mid Level Mgmt

Requisition Number: ASSIS006473

• Posted : October 21, 2026
• Full-Time
• On-site

Locations

Showing 1 location

Adult Mental Health - Connecticut Waterbury, CT 06706, USA

Description

The Center for Human Development (CHD) is seeking an Assistant Program Manager for our Hospitality Center and Unsheltered Outreach Programs in greater Waterbury and Litchfield, CT county. The Assistant Program Manager is expected to lead and coordinate the team's day-to-day operations to ensure efficient and effective performance.

The Assistant Program Manager works within the program's model, establishing open communication, support, and accountability among co-workers and staff. The Assistant Program Manager assists with identifying operational concerns, monitoring program requirements, maintaining resources, and supporting consistent communication across program teams. They actively promote the philosophy of the agency and maintain a high level of commitment to program participants.

RESPONSIBILITIES:

Serve as a resource to staff regarding routine program operations, participant concerns, documentation expectations, and established procedures

• Monitor completion of weekly case notes and follow up regarding missing, late, or incomplete documentation
• Attend Street Outreach team and Community meetings and assist with follow-up on participant and program needs
• Monitor Hospitality Center supplies and assist with ordering, organizing, tracking, and maintaining program supplies
• Work collaboratively with the Volunteer Coordinator to assist with recruiting, engaging, and retaining volunteers
• Coordinate and maintain van bookings and scheduling for approved program activities, outreach services, participant needs, donation pickups, and other authorized transportation needs

Assist with monitoring program compliance, documentation standards, and required timelines

• Provide guidance and support to outreach and hospitality center staff while fostering teamwork and accountability
• Monitor program documentation and compliance requirements to maintain accurate and timely records
• Coordinate program resources, transportation, donations, volunteers, and supplies to support effective service delivery
• Assist with program oversight, quality assurance, and problem-solving to ensure operational excellence and participant success

REQUIRMENTS:

High school diploma or GED

Valid driver's license

Registered and insured vehicle available for work purposes

Approved criminal background and driving check

Minimum 2 years' experience working with individuals with psychiatric or co-occurring diagnoses

• Minimum 1 year supervisory experience
• Excellent organizational and communication skills

Bachelor’s degree in human services or related field preferred

SCHEDULE:

11:00am-7:00pm Days on: Monday, Tuesday, Wednesday, Thursday Days off: Friday and Saturday OR Sunday

Take advantage of a competitive salary of $47,000-50,000/year, as well as a comprehensive benefits package including 403B.

AT CHD, CARE FINDS A WAY:

CHD provides a broad range of high quality, community-oriented human services dedicated to promoting, enhancing, and protecting the dignity and welfare of people in need. At CHD we are celebrating differences, inclusion is not just a policy- it is a daily practice. Multicultural, multilingual, and fluent in sign language, CHD is a reflection of those we serve.

CONNECT WITH OUR TEAM TODAY!

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.