Assistant Program Manager (APM)

Serenity Mesa; Albuquerque (NM); On-site; USD 26,000 - 29,000; Full time

Job summary

Serenity Mesa Recovery Center in Albuquerque, NM is seeking an Assistant Program Manager to lead Behavioral Health Technicians, manage resident calendars, and uphold safety protocols within a residential adolescent recovery setting.

The role emphasizes supervision, coordination of family days, transport of residents, and collaboration with clinical staff, with a strong focus on compliance and community engagement.

Qualifications

• Fluency in verbal and written English is essential.
• Pass drug screening and all background checks.
• Pass motor vehicle record check is essential.
• Must be 21 years of age.
• High School diploma required; college degree in social work preferred.

Responsibilities

• Manage and supervise all Behavioral Health Technicians, including payroll review and training.
• Manage resident/lodge calendars in Outlook.
• Supervise lodge operations to ensure policy compliance by staff and residents.
• Manage room searches, UAs, and related security procedures.
• Ensure completion of shift notes by BHTs; assist with pass requests.
• Provide resident transport to work, school, and off-site activities.
• Coordinate weekend recreational and community service activities.
• Assist in Family Days coordination and attend weekly management meetings.

Skills

English fluency

Supervision

Background checks

Motor vehicle record

Age requirement 21+

Education

High School diploma

College degree in social work (preferred)

Job description

Location: Albuquerque, NM

Job Id:117

# of Openings:0

Job title: Assistant Program Manager

Reports to: Program Manager and/or C.O.O

FLSA: Full Time

Pay Rate: Minimum $19.00 hourly to Maximum $21.00 hourly

Position Overview

Serenity Mesa Recovery Center is an adolescent sober living and recovery center in Albuquerque, NM, under the ownership and direction of Healing Addiction in our Community (HAC), a New Mexico non-profit corporation. Residents enter this program after completing drug rehabilitation and/or detoxification, for the purpose of ongoing recovery and transitional services.

The Assistant Program Manager’s primary job responsibilities are to develop and maintain a positive, healthy relationship with the residents and to ensure the overall safety and security of the residents, lodge staff and Serenity Mesa property by following established policies and procedures. This position manages and provides direction to all Behavioral Health Technician.

Essential Job Functions

• Manage and supervise all Behavioral Health Technicians to include, but not limited to, supervisory issues such as job coaching/modeling behaviors for staff, review of payroll timesheets, and BHT training
• Managing resident/lodge calendars in Outlook
• Supervise the operations of the lodge to ensure policies and procedures are being followed by both lodge staff (BHTs) and program residents
• Manage room searches and UA schedules.
• Conduct room searches, UAs, and person searches as needed
• Ensure shift notes are completed by BHTs
• Assist residents in preparing pass requests and submitting pass requests to the appropriate clinical staff
• Provide security for SM property utilizing established security procedures
• Transport residents to work, school, and other off-site activities
• Provide weekend recreational and community service activities for residents both on-and off-site
• Coordinate and assist in facilitating Family Days on Sunday
• Cover shifts for non-clinical staff as needed
• Attend weekly management meetings

Essential/Preferred Requirements (Education, Licensing, Experience)

• Highest education level: high School diploma but prefer a college degree, preferably in social work.
• Minimum one (1) year working with at-risk populations, preferably adolescents and young adults is essential.
• One (1) year experience managing a transitional living, group home, or similar environment is preferred.
• Ability to pass drug screening and all background checks is essential.
• Ability to pass motor vehicle record check is essential.
• Fluency in verbal and written English communication is essential.
• Must be 21 years of age

Essential Physical Abilities

• Stand for extended periods of time; push, pull and reach; occasionally bend, stand, stoop and stretch
• Have full range of body motion
• Have normal range of hearing and eyesight to record, prepare and communicate appropriate reports; specific vision requirements: close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus
• Occasionally lift and carry up to 20 pounds (This weight requirement may be adjusted based on something that the person would normally be expected to do)

Note

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

The work of this position is performed in an environmentally controlled residential facility. The position requires the ability to work under pressure and with a diverse population, including staff, physicians, clients, patients, insurance companies and other members of the public on a regular basis. The position may occasionally cause exposure to communicable diseases, bodily fluids and other conditions common to a residential environment.