HR Coordinator

Serenity Mesa; Albuquerque (NM); On-site; USD 22,000 - 28,000; Full time

Job summary

Serenity Mesa Recovery Center in Albuquerque, NM seeks a Human Resources Coordinator to support HR operations under the Human Resources Director. You will handle employment records, new hire onboarding, benefits communication, and compliance tasks while maintaining confidentiality.

Ideal candidates have at least 2 years in an office setting (1 year in HR), strong computer skills (Excel/Word), and the ability to manage multiple tasks in a nonprofit healthcare environment.

Qualifications

• 2 years in an office setting with 1 year experience in the Human Resource department preferred.
• Excellent computer skills and interpersonal skills; ability to handle stressful situations; flexible schedule.
• Fluent in verbal and written English; pass drug screening and background checks.

Responsibilities

• Welcome new hires and coordinate visitor access with professionalism.
• Serve as back up to Admissions Coordinator for incoming calls and direct to staff.
• Answer general employee inquiries regarding HR training and documentation requests; escalate as needed.
• Support creation of personnel files and maintain records.
• Prepare HR documents (recruitment, background, benefits, and new hire packets).
• Maintain office equipment inventories and order supplies.
• Assist in preparing Personnel Action Forms for status changes (hiring, promotion, termination).
• Maintain confidential personnel files and archive in compliance with laws and CARF.
• Prepare documents and routine correspondence on policy and training requirements.
• Complete employment verifications and release information for external references.
• Help coordinate department events and onboarding/orientation for HR training profiles.

Education

High school diploma or equivalent

Some college

Tools

Excel

Word

Office software

Job description

Job title: Human Resources Coordinator

Reports to: HR Manager

FLSA: Full Time or Part Time

Salary: Rate: Minimum $16.00 to 20.00/hour

Position Overview

Serenity Mesa Recovery Center is a recovery center located in Albuquerque, NM, under the ownership and direction of Healing Addiction in our Community (HAC), a New Mexico non‑profit corporation. Residents (age 14-21) enter this program after completing a residential treatment program for the purpose of ongoing therapy, support, education, and transitional services.

Working as a member of the Administrative Team, the HR Coordinator is typically the first person a potential employee will encounter. Under the direction of the Human Resource Director the HR Coordinator provides administrative support in all areas of HR function consistent with effective HR practice and legal compliance with federal, state and local law regulations and CARF Compliance. Serves as point of contact with the Human resources department for HR related inquiries. Performs clerical and general office duties, provides administrative support to the HR Department.

This position description may not include all of the listed duties, nor do all of the listed examples include all tasks which may be found or assigned to this position.

Key responsibilities

• Welcome new hires as needed and determine the nature of business and announces visitors to appropriate personnel, maintaining a professional and courteous demeanor.
• Serves as back up to Admissions Coordinator for incoming telephone calls, determines purpose of calls and forwards call to appropriate staff member.
• Answers general employee inquiries about HR related concerns regarding necessary training and documentation requests. Refer other issues to the Human Resources Director for resolution.
• Supports in creation of personnel files, organizes and maintains personnel records.
• Prepares and assembles HR documents (e.g. recruitment, background, benefit, and new hire packets)
• Maintains phone system, copier, and other office equipment inventories. Orders, receive and maintain office supplies as needed.
• Assist in the preparation of Personnel Action Forms as directed and processes paperwork for status changes which include hiring, promotion, and terminations.
• Maintains confidential personnel files for current employees and former employees; arranges for archival of files in compliance with federal and state laws and CARF compliance.
• Prepares documents and composes routine correspondence as required on specific policy and procedural issues and training requirements.
• Completes employment verifications references and release information to other authorized agencies as directed for external reference checks.
• Helps coordinate department events and activities.
• Coordinates new hire on-boarding and orientation to ensure employees are following training requirements as noted in HR Training profiles and Hatch compliance.

Essential Requirements (Education, Licensing, Experience)

• Highest education level: High school diploma or equivalent required: some college a plus
• License/ certification: not required.
• Experience required: 2 years in an office setting with 1 year experience in the Human Resource department preferred.
• Technical skills required: Excellent computer skills, excellent interpersonal skills, ability to handle stressful situations and a flexible schedule.
• Ability to pass drug screening and all background checks.

Other Skills/ Abilities

• Demonstrates proficiency in the computer equipment and software required for the position (Office applications (especially Excel and Word),
• Fluent in verbal and written communication in English;
• Proficiently utilizes office equipment for the specific job;
• Desires to work with the patient community and carry out the mission of the company;
• Consistently adheres to the company attendance and leave policy;
• Demonstrates personal responsibility and respect for patients, patients families and co-workers

Essential Physical Abilities

• Sit for extended periods of time; push, pull and reach; occasionally bend, stand, stoop and stretch.
• Have full range of body motion.
• Have the hand‑eye coordination and manual dexterity needed to operate a keyboard, photocopier, telephone, calculator, and medical equipment.
• Have normal range of hearing and eyesight to record, prepare and communicate appropriate reports; specific vision requirements: close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus.
• Occasionally lift and carry up to 10 pounds (This weight requirement may be adjusted based on something that the person would normally be expected to do)

Note: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job.