Assistant Program Manager

Advocates; Norfolk, Northern (MA, KY); Hybrid; USD 37,000 - 45,000; Full time

Job summary

Advocates in Norfolk, MA seeks an Assistant Program Manager to support the Program Manager with supervision in a group home setting and to help ensure smooth caregiver services provided by Direct Support staff to adults with developmental disabilities.

Starting pay is $20.25 per hour for the second shift (Mon–Fri, 3pm–11pm with some flexibility). Advocates is a nonprofit focused on person-centered care, diversity, respect, and inclusion, offering growth and a welcoming, supportive work culture.

Qualifications

• High School diploma or equivalent degree and two years' related experience.
• Ability to communicate effectively verbally and in writing, and to exercise sound judgement.
• Must have basic computer knowledge.
• Must hold a valid driver's license, have access to an operational and insured vehicle and be willing to use it to transport clients.
• Strongly prefer a candidate that will have a demonstrated understanding of and competence in serving culturally diverse populations.

Responsibilities

• Ensure individuals we support are treated with dignity and respect.
• Assist supervision of staff and promote self-advocacy and person-centered goals.
• Develop and monitor community-centered opportunities for all individuals.
• Schedule and attend individuals' medical, dental, psychiatric and any other necessary appointments.
• Complete progress notes and other documentation as necessary.
• Monitor scheduling of staff to ensure economy and program coverage.
• Audit individual financial records and assist with monthly business reports.
• Ensure accuracy of medication administration following MAP procedures.
• Lead and attend staff meetings as appropriate.

Skills

Communication

Computer literacy

Driver's license

Cultural competence

Education

High School Diploma or GED

Tools

MAP procedures

Documentation practices

Job description

Overview

Starting Rate: $20.25/hour

Schedule: Monday through Friday 3pm-11pm, with some flexibility

The Assistant Program Manager will assist the Program Manager with supervisory responsibilities within a group home setting. This role will also ensure the smooth operation of caregiver services provided by Direct Support staff to adults who identify with developmental disabilities.

Who We Are

At Advocates, we provide comprehensive services for people facing developmental, mental health, or other life challenges.

We’rea nonprofit, mission-driven organization with a person-centered approach, empowering the individuals we support to make choices, build independence, and live full, meaningful lives. Our work is rooted in respect, compassion, and inclusion, and we envision a world where individual differences are appreciated and celebrated.

At Advocates, we value the ideas, experiences, and contributions of employees and are committed to fostering a supportive, welcoming culture where everyone can grow and thrive.

Minimum Education Required

High School Diploma/GED

Shift

Second Shift

Responsibilities

• Ensure that individuals we support are treated with dignity and respect.
• Assist with the supervision of staff. Assist staff in promoting self-advocacy, decision-making and empowerment, and developing person-centered goals and strategies.
• Develop and monitor creative and interesting community-centered opportunities for all individuals.
• Schedule and attend individuals' medical, dental, psychiatric and any other necessary appointments, as needed.
• Complete progress notes and other documentation as necessary.
• Monitor scheduling of staff to ensure economy and program coverage.
• Audit individual financial records and assist with monthly business reports (petty cash, spending reports, etc.).
• Ensure accuracy of medication administration following MAP procedures.
• Lead and attend staff meetings as appropriate.

Qualifications

• High School diploma or equivalent degree and two years' related experience.
• Ability to communicate effectively verbally and in writing, and to exercise sound judgement.
• Must have basic computer knowledge.
• Must hold a valid driver's license, have access to an operational and insured vehicle and be willing to use it to transport clients.
• Strongly prefer a candidate that will have a demonstrated understanding of and competence in serving culturally diverse populations.

Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.

We are committed to providing equal employment opportunities to all applicants. If you require a reasonable accommodation during the application, interview or hiring process, please contact Human Resources.