Assistant Program Manager

ZipRecruiter; Amesbury (MA); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a compassionate Assistant Program Manager to join their team in Amesbury. This role involves supporting individuals with developmental disabilities and traumatic brain injuries in a residential setting. You will assist in implementing Individual Service Plans, ensuring safety, and supervising daily activities. The ideal candidate will have a strong background in direct support, knowledge of behavior plans, and relevant certifications. Join a dedicated team committed to empowering individuals and making a positive impact in their lives. This opportunity offers a rewarding career path with comprehensive benefits and a supportive work environment.

Benefits

Medical, Dental, Vision

Flex Spend Account

Short & Long Term Disability

Life Insurance

403b Plans

Up to 140+ hours of PTO

Sign On Bonus

Tuition Reimbursement

Qualifications

• 5+ years of direct support experience with developmentally disabled individuals required.
• Knowledge of behavior plans and certifications like CPR and First Aid are essential.

Responsibilities

• Assist Program Manager in maintaining safety and human rights in a residential setting.
• Supervise daily activities and assist individuals with personal care and community engagement.
• Complete documentation and ensure compliance with operational policies.

Skills

Direct Support Experience

Behavior Plan Knowledge

Staff Training

Leadership Experience

First Aid Certification

CPR Certification

Education

High School Diploma or G.E.D

Associate’s Degree or Pursuing Degree

Tools

MAP Documentation

CPR and First Aid Training

Job description

Job Description

Overview

Assistant Program Manager

Hiring: Assistant Program Manager - Residential Behavior Program

Location: Amesbury, MA

Salary: $22-$23/hr + sign on bonus

Our Values

We believe in empowering our individuals to be the best people they can be. We provide the finest staffing and managerial oversight to ensure the safety of our individuals and offer our staff the proper development tools and training to help them succeed.

Benefits:

*Eligible starting the first day of employment*

• Medical, Dental, Vision
• Flex Spend Account
• Short & Long Term Disability
• Life Insurance
• 403b Plans
• Up to 140+ hours of PTO available (must be eligible)
• Sign On bonus
• Tuition Reimbursement

Job Summary:

Turning Point, Inc is looking to add compassionate and dedicated Assistant Program Manager to our team! The Assistant Program Manager fulfills programmatic responsibilities by taking a leadership role in assisting the Program Manager in providing support and supervision to developmentally disabled and/or individuals with traumatic brain injury residing in group residences. The Assistant Program Manager maintains the safety and Human Rights of the individuals being supported, as well as implementing Individual Service Plans (ISP) goals and strategies of Turning Point, Inc.

Responsibilities:

• Assists the Program Manager in maintaining a safe environment and ensures the Human Rights and Safety of individuals are being met in a residential setting licensed by the Department of Developmental Services (DDS) or Massachusetts Rehabilitation Commission (MRC).
• Ensures all program staff follow all agency and program philosophy, ISP goals, objectives, and Case Management responsibilities, to include ensuring that all case management documentation is completed in a timely fashion.
• Assists and supervises individuals with all activities of daily living including, but not limited to hygiene, household chores, cooking, shopping, banking, and community activities.
• Assists the Program Manager in the planning of menus to ensure that physician ordered diets are followed and help the Program Manager to ensure individuals make good dietary nutritional choices. Ensures that the menu is completed on a weekly basis and filed in the proper place. Ensures that food shopping is completed regularly.
• Assists individuals with transportation to medical, dental, psychiatric, and other appointments, as assigned by the Program Manager.
• Follows all behavior plans and maintains required data collection. Assists Program Manager by role modeling required behavior plans and interventions, as well as helping staff to understand and execute all behavior plans and ISP goals/strategies for each individual.
• Completes all documentation in a timely manner, including, but not limited to communication logs, shift notes, incident reports, restraint forms, MAP documentation, etc.
• Takes lead in helping program staff follow the program’s operational policies and procedures, as directed by the Program Manager and/or Coordinator.
• Assists the Program Manager with interviewing of new candidates or internal employees. May sit in on performance and development goals meetings.
• Assists in the training of new program staff, as well as the clarification of program policies and procedures for new and existing staff, as directed by the Program Manager.
• Engages in a positive manner with the individuals, their families and/or guardians, providers, and other staff and management.
• Attends monthly team meetings and any trainings as directed.
• Maintains current CPR and First Aid certification, as well as MAP and PABC as applicable.
• Maintains all the MAP responsibilities in the program to include completing the MAP Supervisory documentation on a weekly basis, ensuring that there is enough medication in the program, and works directly with the Program Nurse to ensure that all medical needs are met regularly.
• Ensures that the financials in the program are being followed on a regular basis, responsible for counting the money every shift, and ensuring that the staff are doing so as well. Responsible for checks and balances and working with the Program Manager to ensure that all the individuals have their financial needs met.
• Performs other duties as assigned by the Program Manager and/or Coordinator.

Requirements:

• High school diploma or G.E.D required. Associate’s degree or pursuing degree preferred.
• A minimum of five (5) years’ direct support residential experience and/or closely related experience working with developmentally disabled individuals and/or individuals with traumatic brain injury.
• A working knowledge of behavior plans for developmentally disabled individuals and/or individuals with traumatic brain injury, as required by the position.
• Prior staff training and/or leadership experience is desirable.
• Must possess current First Aid, CPR, MAP, Human Rights Advocate, and PABC certifications (where required) and any other certifications as required.
• Pass a CORI, Driving Record, and Fingerprinting checks prior to beginning of work and continued employment, as required by the position responsibilities and company policies.
• Ability to meet physical requirements such as standing, walking, lifting, turning, and squatting.
• Ability to drive a 4-6 passenger van in order to transport individuals.

Our Mission

Turning Point, Inc. is a non-profit organization that is committed to providing exceptional services to individuals with intellectual and developmental disabilities. Turning Point, with its team of dedicated employees, strives to teach, empower and encourage the individuals to be self-confident and to make positive contributions to their communities. In doing so, we remain committed to providing a safe and healthy environment on their journey.