Assistant Program Director - Clinical & Operations Lead

Samaritan Village, Inc.; New York (NY); On-site; USD 69,033 - 93,400; Full time

Job summary

Samaritan Daytop Village in New York City is seeking an Assistant Program Director to supervise clinical and administrative operations across housing, case management and community benefits teams. Under the Program Director, you will coordinate service coverage, provide on‑call administration, and lead a team to ensure quality program delivery.

This role requires strong leadership, extensive experience in homeless services, and the ability to implement policies in line with federal, state and

Qualifications

• Associates Degree with 15+ years of progressive experience working with homeless population, 10+ years of experience supervising social service/human services staff in shelter/transitional or permanent supportive housing and experience working with the NYC Department of Homeless Services (DHS) or other similar city operated organization.
• Strong leadership and effective management skills.
• Ability to implement and monitor policy and procedure in accordance with agency guidelines.
• Knowledgeable about Federal, State and Local law and regulation governing substance abuse treatment programs.
• Good analytical, organizational skills and problem‑solving skills.

Responsibilities

• Supervises and monitors Shelter environment to ensure that behavioral guidelines are followed, a therapeutic milieu is maintained, and interpersonal relationships remain positive.
• Coordinates and implements clinical services for multidisciplinary case management team.
• Helps implement and monitor policies, procedures and systems necessary for effective and efficient delivery of program services.
• Provides regularly scheduled clinical and administrative supervision to assigned staff.
• Documents supervisory sessions with staff, completes appraisals and administers discipline as required.
• Makes recommendations on hiring and terminating of staff.
• Helps identify staff’s training needs and, in response, plans, develops and/or conducts training towards maintaining and improving clinical staff competency and compliance with agency policy and procedure.
• Ensures maintenance of accurate, complete and timely client treatment records by staff that complies with regulatory requirements and agency internal policy and procedure.

Skills

Leadership

Staff supervision

Policy implementation

Analytical skills

Problem solving

Education

Associates Degree

Job description

Samaritan Daytop Village in New York City is seeking an Assistant Program Director to supervise clinical and administrative operations across housing, case management and community benefits teams. Under the Program Director, you will coordinate service coverage, provide on‑call administration, and lead a team to ensure quality program delivery.

This role requires strong leadership, extensive experience in homeless services, and the ability to implement policies in line with federal, state and