Assistant Program Director, Care Coordination & Ops Lead

Samaritan Daytop Village; New York (NY); On-site; USD 90,000 - 104,000; Full time

Job summary

Samaritan Daytop Village in New York City is seeking an Assistant Program Director to support the Program Director, manage day-to-day operations, oversee service delivery, coordinate facility coverage, and participate in quality oversight. This role supports extensive, well-coordinated case management services for HIV/AIDS and related needs.

The position requires a Master’s in Social Work, at least 1 year in a HealthHome/care coordination setting, and a minimum of three years supervisory

Qualifications

• Master’s Degree in Social Work or related field with at least 1 year in HealthHome or care coordination.
• Minimum three years supervisory experience in a behavioral health setting.
• Understanding of chronic conditions such as HIV, substance use, and mental illness.
• Flexibility to respond to after-hours calls and schedule changes as needed.
• Proficiency in Microsoft Office and EHR.

Responsibilities

• Coordinates and implements case management services for an assigned multidisciplinary treatment delivery team.
• Implements and monitors policies, procedures, and systems for effective program services.
• Provides regular administrative supervision to assigned staff.
• Documents supervisory sessions with staff.
• Identifies staff training needs and conducts training to maintain competency and compliance.
• Maintains client treatment records per regulatory and agency policies.
• Adheres to NYS mandated reporter responsibilities.
• Ensures program staff uphold Code of Conduct and comply with laws including 42 CFR HIPAA.
• Networks with other departments as part of the management team.

Skills

Social Work

Supervisory experience

Care coordination

Client confidentiality

Cultural competence

Education

Master’s Degree in Social Work

Tools

EHR

Microsoft Office

Job description

Samaritan Daytop Village in New York City is seeking an Assistant Program Director to support the Program Director, manage day-to-day operations, oversee service delivery, coordinate facility coverage, and participate in quality oversight. This role supports extensive, well-coordinated case management services for HIV/AIDS and related needs.

The position requires a Master’s in Social Work, at least 1 year in a HealthHome/care coordination setting, and a minimum of three years supervisory