Assistant Program Director

Samaritan Daytop Village, Inc.; New York (NY); On-site; USD 73,095 - 89,338; Full time

Job summary

Samaritan Daytop Village, Inc. in New York City and surrounding area is seeking an Assistant Program Director to provide administrative and clinical supervision for case management, housing, and community benefits teams under the Program Director.

The role involves overseeing day-to-day operations, ensuring quality of services, on-call administration, and staff development to maintain regulatory compliance and therapeutic program delivery.

Qualifications

• Associates Degree with 15+ years of progressive homeless services experience.
• 10+ years supervising social service staff in shelter or housing settings.
• Experience with NYC DHS or similar city-operated organizations.
• Strong leadership and management skills.
• Ability to implement and monitor policy and procedures.

Responsibilities

• Supervises and monitors Shelter environment to ensure that behavioral guidelines are followed, a therapeutic milieu is maintained, and interpersonal relationships remain positive.
• Coordinates and implements clinical services for multidisciplinary case management team.
• Helps implement and monitor policies, procedures and systems necessary for effective and efficient delivery of program services.
• Provides regularly scheduled clinical and administrative supervision to assigned staff.
• Documents supervisory sessions with staff, completes appraisals and administers discipline as required.
• Makes recommendations on hiring and terminating of staff.
• Helps identify staff’s training needs and, in response, plans, develops and/or conducts training towards maintaining and improving clinical staff competency and compliance with agency policy and procedure.
• Ensures maintenance of accurate, complete and timely client treatment records by staff that complies with regulatory requirements and agency internal policy and procedure.

Skills

Leadership

Supervision

Policy implementation

Regulatory knowledge

Analytical skills

Organizational skills

Education

Associates Degree

Job description

Salary: $81,217

Overview

A nationally recognized comprehensive Health and Human Services Agency, with over 60 programs across New York City and greater New York Area. Samaritan Daytop Village serves over 33,000 New Yorkers annually within your neighborhoods and communities, so our success depends on those we employ.

Assistant Program Director

Under general direction of the Program Director, the Assistant Program Director will provide administrative and clinical supervision as needed, if applicable to multidisciplinary staff assigned to case management, housing, and/or community benefits team. In addition, this incumbent is responsible for managing and monitoring day-to-day operations, clinical service delivery and participates in activities to monitor the quality and appropriateness of program services. The Assistant Director will further coordinate appropriate service coverage for the facility, provides on‑call administration as needed and manages facility or clinical emergencies. This work is carried out in support of the mission and goals of Samaritan Daytop Village.

Responsibilities

• Supervises and monitors Shelter environment to ensure that behavioral guidelines are followed, a therapeutic milieu is maintained, and interpersonal relationships remain positive.
• Coordinates and implements clinical services for multidisciplinary case management team.
• Helps implement and monitor policies, procedures and systems necessary for effective and efficient delivery of program services.
• Provides regularly scheduled clinical and administrative supervision to assigned staff.
• Documents supervisory sessions with staff, completes appraisals and administers discipline as required.
• Makes recommendations on hiring and terminating of staff.
• Helps identify staff’s training needs and, in response, plans, develops and/or conducts training towards maintaining and improving clinical staff competency and compliance with agency policy and procedure.
• Ensures maintenance of accurate, complete and timely client treatment records by staff that complies with regulatory requirements and agency internal policy and procedure.

Qualifications

• Associates Degree with 15+ years of progressive experience working with homeless population, 10+ years of experience supervising social service/human services staff in shelter/transitional or permanent supportive housing and experience working with the NYC Department of Homeless Services (DHS) or other similar city operated organization.
• Strong leadership and effective management skills.
• Ability to implement and monitor policy and procedure in accordance with agency guidelines.
• Knowledgeable about Federal, State and Local law and regulation governing substance abuse treatment programs.
• Good analytical, organizational skills and problem-solving skills