Assistant Program Director

Services for the UnderServed; New York (NY); On-site; USD 70,000 - 75,000; Full time

Benefits offered by this job

Generous PTO

Professional development

Job summary

Services for the UnderServed in New York, NY seeks an Assistant Program Director to supervise case management for adults experiencing homelessness and mental illness. In the absence of the Program Director, you will supervise all program staff with the Regional Director.

You will oversee staff, ensure consumer service plans meet agency standards, and coordinate with treatment agencies, admissions, and crisis response. Strong leadership and communication are essential.

Qualifications

• Bachelor’s degree in Human Services or related field required.
• Minimum of two years supervisory experience.
• Experience with homelessness and mental illness population.
• Effective written and oral communication skills.

Responsibilities

• Direct supervision of all program staff in case management and services.
• Audit consumer progress notes and service plans with clinical staff.
• Ensure service plans reflect agency standards, person-centered and trauma-informed.
• Coordinate with other agencies for client placement and treatment activities.
• Assist in intake scheduling and interviewing new tenants.
• Orient and transition new tenants into the program.
• Participate in crisis intervention and reporting as needed.
• Support facilities management to maintain apartment standards.
• Provide emergency coverage as necessary.
• Represent agency with community groups to develop linkages.
• Maintain supervisory meeting documentation.
• Other duties as assigned.

Skills

Supervisory experience

Communication skills

Bilingual English/Spanish

Case management

Education

Bachelor’s degree in Human Services or related field

Master’s degree preferred

Tools

MS Office Suite

Windows

Job description

Min
USD $70,000.00/Yr.
Max
USD $75,000.00/Yr.
Position Overview
I. SCOPE OF ROLE:
The Assistant Program Director will provide supervision of Case Management services to ensure quality care for adults that have experienced Homelessness and Mental Illness. In the absence of the Program Director, the Assistant Program Director will supervise all program staff in conjunction with the Regional Director.
II. ESSENTIAL DUTIES & RESPONSIBILITIES:

• Direct supervision of all program staff with regard to case management and program services, individual and group
• Audit and review of individual consumer progress notes and service plans in conjunction with clinical staff
• Responsible for ensuring consumer service plans are reflective of agency standards, person-centered and trauma informed.
• Responsible for maintaining contact with other service agencies and ensuring client placement for treatment and program activities (may include volunteer job placement)
• Assist in coordinating with Director of Intake scheduling/interviewing all new tenants
• Responsible with orientation and transitioning of new tenants into the program
• Participates in crisis intervention, reporting management to agency and other stakeholders as needed
• Support Facilities Management staff in ensuring maintenance of apartment standards as outlined by S:US, OMH and HUD
• Provides emergency and relief coverage as necessary
• May represent agency with community groups and agencies developing linkages for consumer services
• Provides supervisory meetings with all staff and maintains documentation of these meetings
• Other duties as assigned

Qualifications
III. REQUIREMENTS:
Required Education And Experience

• Bachelor’s degree in Human Services or related field required
• Minimum of two (2) years of supervisory experience
• Experience with homelessness and mental illness population
• Effective written and oral communication skills.

Preferred Qualifications & Skills

• Master’s degree preferred, professional license LMSW, LCSW, or LMHC preferred
• Experience working with different populations preferred
• Bilingual English/Spanish speaking preferred
• Eg. Behavior Tech Training preferred.
• Basic computer skills (e.g. MS Office suite and Windows)

Company Overview
S:US IS AN EQUAL OPPORTUNITY EMPLOYER
Join a team of employees who care about the wellbeing of others. We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement. From health and wellness resources to generous PTO, professional development, and more, explore all that we offer on our Benefits Page and see how S:US invests in you.
We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement.
All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, age, sexual orientation, national origin, veteran status, or genetic information and including all other statuses protected by Federal, State and Local laws. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Leave Team at [e-mail] .
ID
2026-18965
Work Location
In Person