ASSISTANT PROGRAM COORDINATOR

Socket.dev; Birdsboro (Berks County); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

DailyPay

Medical, Dental & Vision Insurance

401(k) Retirement Plan

Paid Time Off

Employee Assistance Program

Wellness Programs

Employee Referral Bonuses

Company-Paid Training

Job summary

Supportive Concepts for Families, Inc. is seeking an Assistant Program Coordinator to oversee a Community Living Arrangement (CLA) and ensure high-quality supports for individuals served.

You will supervise Residential Specialists, provide coaching, and assist with scheduling and on-call duties in a dynamic, mission-driven setting. The role emphasizes leadership, compliance with HIPAA and safety standards, and collaboration with families and community partners.

Qualifications

• High School Diploma or GED required.
• One year of experience in human services or related field preferred.
• Must have a valid driver’s license and reliable transportation.

Responsibilities

• Assist with oversight and operation of a Community Living Arrangement while ensuring quality supports and meaningful daily experiences for individuals served.
• Supervise and mentor Residential Specialists through coaching, training, and performance feedback.
• Attend consumer medical appointments and assist with medication management oversight and documentation reviews.
• Monitor program operations, electronic documentation, regulatory compliance, safety standards, and incident reporting.
• Support staffing, scheduling, on-call responsibilities, communication with families and community partners, and maintaining safe, compliant residential environments.

Skills

Communication skills

Leadership

Organizational skills

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

ASSISTANT PROGRAM COORDINATOR

Assistant Program Coordinator Through Berks County Area Full-Time DailyPay Available

Looking for More Than Just a Job?

At Supportive Concepts for Families, Inc., we believe every person deserves the opportunity to live a meaningful, fulfilling, and independent life.

We're seeking compassionate, dedicated professionals who are looking for more than a paycheck. We're looking for individuals who want to make a difference, build rewarding careers, and become part of a team committed to helping others succeed.

Whether you're beginning your leadership journey or bringing experience in residential services, we provide the training, support, and opportunities needed to help you thrive.

Paid training provided.

About Supportive Concepts for Families, Inc.

For more than 30 years, Supportive Concepts for Families, Inc. has been dedicated to improving lives through high-quality services and support.

Our employees play a vital role in helping individuals achieve greater independence, confidence, and success while promoting dignity, respect, inclusion, and personal choice.

Every day, our team members make a meaningful impact by supporting people in reaching their goals and living their best lives.

Why Join Our Team?

Competitive Pay & Benefits

• Competitive Compensation
• DailyPay – Access Your Earned Wages Before Payday
• Medical, Dental & Vision Insurance
• 401(k) Retirement Plan
• Paid Time Off
• Employee Assistance Program
• Wellness Programs
• Employee Referral Bonuses
• Company-Paid Training

Career Growth & Development

• Paid Training Programs
• Professional Development Opportunities
• Certification Opportunities
• Leadership Development Programs
• Career Advancement Opportunities
• Opportunities Across Multiple Service Lines

Meaningful Work That Matters

• Make a Difference Every Day
• Support Individuals and Families
• Build Meaningful Relationships
• Strengthen Communities
• Join a Mission-Driven Organization

What You'll Do

As an Assistant Program Coordinator, you will:

• Assist with the oversight and operation of a Community Living Arrangement (CLA) while ensuring quality supports and meaningful daily experiences for individuals served.
• Supervise, mentor, and provide guidance to Residential Specialists through coaching, training, performance feedback, and staff development activities.
• Attend consumer medical appointments and assist with medication management oversight, documentation reviews, and medication administration compliance.
• Monitor program operations, electronic documentation, regulatory compliance, safety standards, fire drills, quality inspections, and incident reporting requirements.
• Support staffing, scheduling, on-call responsibilities, part-team member, communication with families and community partners, and the maintenance of safe, clean, and compliant residential environments.

Who We're Looking For

You may be a great fit if you are:

• Compassionate
• Dependable
• Patient
• Team-Oriented
• Service-Focused
• Professional
• Positive
• Committed to Helping Others

Qualifications

Required:

• High School Diploma or GED
• One (1) year of experience in human services or a related field
• Valid driver's license, current vehicle registration, reliable transportation, and current vehicle insurance
• Knowledge of Microsoft Office programs
• Ability to work independently while maintaining professionalism and sound judgment
• Strong communication, organizational, and leadership skills
• Ability to supervise and support direct care staff
• Ability to maintain confidentiality and comply with HIPAA requirements

Preferred:

• Knowledge of and ability to work with individuals with mental health diagnoses
• Experience in residential services, behavioral health, or developmental disability programs
• Strong documentation and organizational skills
• Detail-oriented with the ability to manage multiple priorities

Schedule

• Full-Time
• Flexible schedule based on program needs
• Some evenings, weekends, and holidays may be required
• Participation in an on-call rotation is required

Physical Requirements

• Ability to lift, push, and/or pull up to 50 pounds
• Ability to sit, stand, walk, bend, reach, stoop, twist, and climb stairs
• Ability to drive a vehicle and operate adaptive equipment and household appliances
• Ability to perform essential job functions with or without reasonable accommodation

About Our Organization

Supportive Concepts for Families, Inc. is part of the Inperium family of companies.

Employment for this position is administered through Apis Services, Inc.

Equal Opportunity Employer

Apis Services, Inc., Inperium Inc., and affiliates provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and applicable state and local laws and regulations, including nondiscrimination in hiring and employment.

All employment decisions are made without regard to race, color, religion, sex, national origin, ancestry, age, sexual orientation, gender identity or expression, disability, genetic information, marital status, pregnancy, childbirth, veteran status, or any other status protected by law.

This policy of nondiscrimination and equal employment opportunity extends to every phase and aspect of hiring and employment