Assistant Production Manager in Cutting and Sewing Operation

RICOCHET MANUFACTURING; Philadelphia (Philadelphia County); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Health insurance

Vision insurance

Job summary

Ricochet Manufacturing, a Philadelphia-based PPE manufacturer, seeks a Production Supervisor to lead daily cut, bundle, and sewing operations supporting firefighter turnout gear production. You will ensure schedules are met while upholding safety, quality, productivity, and on-time delivery.

The role requires 3–5+ years of manufacturing experience and 2+ years of supervision, with knowledge of garment construction, cutting, and sewing processes. Experience with ERP and cutting systems is a plus.

Qualifications

• 3–5+ years of manufacturing experience, preferably in cut-and-sew or PPE.
• 2+ years of supervisory or team leadership experience preferred.
• Experience leading teams of approximately 15–25 employees.
• Strong understanding of garment construction, cutting, sewing, and production processes.
• Turnout gear or NFPA manufacturing experience preferred.
• Experience with cutting systems such as Lectra, Paragon, or Gerber.
• Experience with ERP systems and production KPIs.
• Strong leadership, communication, organizational, and problem-solving skills.
• Proficiency with Microsoft Office (Excel, Word, PowerPoint, Outlook).
• Bilingual English/Spanish is a plus.

Responsibilities

• Supervise and lead production employees, team leads, cutters, bundlers, and sewing operators.
• Plan daily staffing and assign employees based on skills and production priorities.
• Monitor production flow, productivity, and performance against KPIs.
• Oversee cutting and bundling activities with accurate materials and travelers.
• Ensure production meets quality requirements and NFPA/PPE standards.
• Collaborate with Quality, Maintenance, Planning, Warehouse, and Engineering to resolve issues.
• Track productivity, downtime, scrap, and production attainment; report results to management.
• Identify opportunities to improve productivity and reduce waste.
• Coach employees on performance, attendance, training, and safety.
• Support onboarding and training of new employees.
• Maintain a safe, clean, and organized production environment per OSHA and company rules.
• Complete daily production reports and ensure accurate data.
• Support ERP, 5S, and continuous improvement initiatives.

Skills

Leadership

Communication

Problem-solving

MS Office

Team management

Tools

Lectra

Paragon

Gerber

Job description

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Vision insurance

Company Information Ricochet is an industry leading manufacturer of sophisticated, high-tech Personal Protective Equipment (PPE) that focuses on protection, performance, and comfort. Ricochet has been headquartered in Philadelphia, Pennsylvania for over 20 years, with all manufacturing and operations located in a single master facility.

In addition to serving the United States Military, Ricochet serves customers in multiple sectors of public safety by providing custom engineered PPE including EMS gear for the Philadelphia and Honolulu Fire Departments, Technical Rescue gear to all FDNY Rescue and Squad companies, and structural/turnout gear to multiple Fire Departments throughout the United States and beyond. Ricochet is a long-standing member of FEMSA. For more information, visit ricochet-gear.com.

Job Summary

The Production Supervisor is responsible for managing daily production activities and leading the cut, bundle, and sewing operations supporting the manufacturing of firefighter turnout gear and protective apparel. This position ensures production schedules are met while maintaining high standards for safety, quality, productivity, and on-time delivery.

Key Responsibilities

• Supervise and lead production employees, team leads, cutters, bundlers, and sewing operators.
• Plan daily staffing and assign employees based on skills, training, and production priorities.
• Monitor production flow, productivity, and performance against established goals and KPIs.
• Oversee cutting and bundling activities to ensure materials, labels, travelers, patterns, and specifications are accurate.
• Ensure production meets quality requirements and applicable NFPA/PPE standards.
• Work with Quality, Maintenance, Planning, Warehouse, and Engineering to resolve production issues.
• Track productivity, downtime, scrap, quality, and production attainment; communicate results to management.
• Identify opportunities to improve productivity, reduce waste, and optimize workflow.
• Coach employees and address performance, attendance, training, and safety concerns.
• Support onboarding and training of new employees.
• Maintain a safe, clean, and organized production environment in accordance with OSHA and company requirements.
• Complete daily production reports and ensure accurate production data.
• Support ERP, continuous improvement, 5S, and other operational improvement initiatives.

Qualifications

• 3–5+ years of manufacturing experience, preferably in cut-and-sew, textile, apparel, PPE, or protective clothing.
• 2+ years of supervisory or team leadership experience preferred.
• Experience leading teams of approximately 15–25 employees.
• Strong understanding of garment construction, cutting, sewing, and production processes.
• Turnout gear, firefighter PPE, or NFPA manufacturing experience strongly preferred.
• Experience with Lectra, Paragon, Gerber, or similar cutting systems is a plus.
• Experience with ERP systems and production KPIs.
• Strong leadership, communication, organizational, and problem-solving skills.
• Computer savvy - Microsoft Office Products including Excel, Word, PowerPoint, Outlook
• Bilingual English/Spanish is a plus.

Physical & Working Requirements

• Primarily works on the manufacturing floor.
• Ability to stand and walk for extended periods.
• Ability to lift, push, or pull up to approximately 20–30 lbs.
• Must follow all required safety and PPE procedures.
• Ability to work weekends as needed.