Assistant Practice Manager

The Smilist; Town of Newark (WI); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

Competitive compensation

Benefits package for FT employees - 健康

Professional growth and continuing ed

Job summary

The Smilist in Newark, DE is seeking an experienced Assistant Practice Manager to lead a high-end dental office. You will support daily operations, scheduling, and team development to ensure exceptional patient care.

Join a fast-paced environment with opportunities for professional growth, comprehensive benefits, and a focus on patient satisfaction and team engagement. This full-time role offers competitive compensation and a chance to make a real impact on patients’ health and well-being.

Qualifications

• 1–2 years of experience in a dental administrative role; leadership or supervisory experience preferred.
• Strong interpersonal and communication skills.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Support the Practice Manager in day-to-day dental office operations.
• Serve as a point of contact for team members; assist with scheduling and training.
• Maintain a positive office culture focused on patient satisfaction and teamwork.
• Monitor patient flow, front desk operations, and adherence to policies.
• Assist with billing, insurance verification, and collections processes.
• Analyze performance metrics to support operational goals.
• Address patient concerns professionally and resolve issues promptly.
• Ensure OSHA, HIPAA, and regulatory compliance.

Skills

Dental admin

Leadership experience

Communication skills

Multitasking

Dental software

Tools

Dentrix

Eaglesoft

Job description

About Us:

We are seeking a dynamic and experienced assistant practice manager for our Newark dental office who excels at leadership, team development, and business operations in a high-end, fast-paced environment. The ideal candidate is an effective communicator, a strong problem-solver, and a supportive leader who fosters a positive and productive workplace.

Key Responsibilities:

• Support the Practice Manager in managing the day-to-day operations of the dental office
• Serve as a point of contact for team members and assist with scheduling, training, and daily workflow
• Help maintain a positive and productive office culture focused on patient satisfaction and team engagement
• Monitor patient flow, manage front desk operations, and ensure adherence to company policies and procedures
• Assist with billing, insurance verification, and collections processes
• Partner with the Practice Manager to analyze performance metrics and support operational goals
• Address patient concerns and resolve issues in a professional and timely manner
• Ensure compliance with OSHA, HIPAA, and other regulatory requirements

Qualifications:

• 1–2 years of experience in a dental administrative role; previous leadership or supervisory experience preferred
• Strong interpersonal and communication skills
• Ability to multitask and manage competing priorities in a fast-paced environment
• Familiarity with dental software (e.g., Dentrix, Eaglesoft, or similar) a plus
• Excellent organizational skills and attention to detail
• Commitment to patient care and team success

What We Offer:

• Competitive compensation
• Benefits package for FT employees - health, dental, vision insurance, and more!
• Opportunity for professional growth and continuing education
• A chance to make a real impact on the health and well-being of our patients

Position Details:

• Schedule: Full Time - Monday through Friday
• Salary Range: $25.00-$28.00/hour
• Location: Newark, DE

The Smilist provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.