Assistant Portfolio Manager

Cushman & Wakefield | Thalhimer; Glen Allen (VA); On-site; USD 55,000 - 70,000; Full time

Job summary

Cushman & Wakefield | Thalhimer is seeking an Assistant Portfolio Manager to provide dedicated management business support for a key client in the Commercial Property Management market. You will handle service requests, dispatch work orders, and assist in budgeting and reporting.

The role involves accounts payable, contract preparation, and processing invoices, PO and work orders, with strong emphasis on accuracy and compliance.

Qualifications

• High school diploma required; 2–3 years related work experience; Bachelor's degree desirable.
• Strong customer service and communication skills are essential.
• Flexible and able to adapt to changing priorities.
• Attention to detail with accurate data handling.
• Proficient with personal computers and PC-based software (MS Office).

Responsibilities

• Support a key client with service requests and dispatching using web-based solution software.
• Handle accounts payable, contract prep, and routine reports.
• Process purchase orders, work orders, and invoices; ensure accuracy and compliance.
• Serve as first contact with tenants, vendors and clients by phone and email.
• Assist in budget preparation, payroll/timekeeping, and special projects as needed.
• Coordinate tasks for approximately 35 buildings and communicate progress to management.

Skills

Customer service

Positive attitude

Adaptability

Written & verbal communication

Attention to detail

PC, MS Office proficiency

Education

High school diploma

Bachelor's degree desirable

Tools

Microsoft Office

Job description

Primary Function: Perform dedicated (client specific) management business support functions within the Commercial Property Management market and/or platform, serving mostly as first contact with tenants, vendors, and clients. In addition, assist in budget preparation and works directly with Commercial Property Management team.

Education: A high school diploma is required, along with two to three years of related work experience. A Bachelor's degree is desirable but not required.

Qualifications

• Possess great customer service skills
• Positive attitude
• Flexible and very comfortable with changing priorities
• Good written and verbal communication skills
• Attention to detail
• Must be proficient with personal computers and PC based software, (ie. Microsoft Office)

Responsibilities

The Assistant Portfolio Manager ("APM") is responsible for supporting a key client in business support functions including processing incoming service requests and dispatching service requests; utilizing web-based solution software to dispatch, track, and close service requests; accounts payable preparation, contract preparation, and the preparation and updating of routine reports.

This position is also responsible for updating and accurately processing purchase orders, work orders, as well as invoices, and for in-depth review and compliance monitoring of all information affecting building reporting and performance. The APM will also function as the first contact with tenants, vendors and clients by receiving incoming telephone calls and emails, determining the nature of the call/email and distributing to the proper area for resolution.

Responsibilities also include analysis and evaluation of problems and events at the building(s), direct participation of administrative and accounting paperwork and the communication of progress and/or areas requiring attention by management. Other responsibilities include ensuring adherence to the company's policies and procedures, management vendor contracts, and any related, administrative-oriented requests.

In addition, the APM will assist in budget preparation, payroll/timekeeping, special projects, after-hours calls/emergencies, related matters within the Property Management market and/or platform, and all other tasks and duties as assigned, with dates to be agreed upon as initiated by Client and/or Thalhimer. This position is a busy position support approximately 35 buildings.

Cushman & Wakefield | Thalhimer is an Equal Opportunity Employer.

Salary: $55000 - $70000 per year