Assistant Parts Manager: Lead Training & Sales Growth

TransChicago Truck Group; Elmhurst (IL); Vor Ort; USD 75.000 - 80.000; Vollzeit

Benefits dieser Stelle

Medical Insurance

Vision Insurance

Dental Insurance

Life Insurance

AD&D Insurance

Disability Insurance

FSA

401(k) with company match

PTO

Paid Sick Time

Paid Holidays

Voluntary benefits

Zusammenfassung

TransChicago Truck Group in Elmhurst, IL is seeking an Assistant Parts Manager to oversee the retail operations of the Parts department at our Elmhurst location. You will help develop training plans, drive efficiencies, and enhance the customer experience across front and back counters and the phone room staff.

You will use reporting to shape sales strategies, work with the Parts Manager to set and reach sales and profit goals, and ensure new staff are trained with the tools to succeed.

Qualifikationen

• Strong math and computer skills.
• Effective time management skills, ability to handle multiple projects concurrently.
• Positive attitude and self-motivated; works independently to resolve issues and problems as well as ability to work in a team environment.
• Must be able to prioritize and work well under pressure in a fast-paced deadline driven environment.
• Bachelor’s Degree preferred.

Aufgaben

• Utilize multiple reports to ensure proper staffing levels throughout operating hours.
• Assist with collecting past due accounts.
• Promote a customer-centric environment with inside sales team to be problem solvers.
• Coach and direct team leads to ensure accountability with their teams.
• Assist Parts Manager with setting and obtaining sales and profit objectives.
• Resolve customer complaints in an effective and timely manner.
• Enforce established policies and procedures with staff to maximize inventory security and minimize loss.
• Work in tandem with Parts Manager to increase sales and eliminate waste.
• Ensure new counter staff have completed all required training and have all tools and support to be successful.
• Work with corporate parts staff to understand stocking levels, meet outside vendors and gather customer feedback.

Kenntnisse

Math skills

Computer skills

Time management

Prioritization

Independent worker

Team-oriented

Ausbildung

Bachelor’s Degree preferred

Tools

Procede/DMS

Jobbeschreibung

TransChicago Truck Group in Elmhurst, IL is seeking an Assistant Parts Manager to oversee the retail operations of the Parts department at our Elmhurst location. You will help develop training plans, drive efficiencies, and enhance the customer experience across front and back counters and the phone room staff.

You will use reporting to shape sales strategies, work with the Parts Manager to set and reach sales and profit goals, and ensure new staff are trained with the tools to succeed.