Assistant Parking Manager- Downtown Dallas

Hirebridge; Dallas (TX); On-site; USD 41,000 - 50,000; Full time

Job summary

Platinum Parking in Downtown Dallas seeks an Assistant Parking Operations Manager to oversee several facilities, manage daily operations, and ensure revenue controls and excellent customer service. The role requires leadership, strong analytical skills, and effective communication to sustain efficient parking operations.

The position offers a starting salary of $45,000 with opportunities for growth as the company expands its Dallas footprint.

Qualifications

• Parking facility/garage experience required.
• Must be able to speak, read, write and understand English.
• Proficient in Microsoft Office to produce reports and spreadsheets.
• Ability to calculate basic figures in Excel (discounts, interests, commissions).
• Ability to read and interpret general business documents and regulations.
• Ability to write reports and procedure manuals.
• Excellent written and verbal communication skills.

Responsibilities

• Oversee parking facilities in Downtown Dallas.
• Manage daily operations, staffing, and supplies.
• Enforce revenue controls and signage standards.
• Administer accounts receivable and deposits.
• Supervise contract parker program and daily registrations.
• Prepare daily/monthly performance reports.
• Foster integrity, collaboration, and transparency.

Skills

Parking facility experience

Leadership skills

Customer service skills

Analytical skills

Microsoft Office proficiency

Communication skills

Time management

Education

High school diploma

College graduate preferred

Tools

Microsoft Office

Job description

Assistant Parking Operations Manager

Downtown Dallas

Starting at 45K

Job Description

As an Assistant Operations Manager you will oversee all facets of several parking facilities in Downtown Dallas.

Duties will include the day to day operations which include employee management, customer relations, cash controls, accounts receivable, facility maintenance, and special projects.

Since starting in 1999, Platinum Parking has grown to be one of the leaders in the industry. We now operate over 350 facilities in 12 cities and 7 states. Our growth is a direct result of the hands-on attention to detail that we pay to each and every customer of the facilities we manage.

At Platinum Parking, we are committed to creating a space that fosters Diversity, Equity, and Inclusion throughout our team, where all voices are valued and heard. Our diverse workforce vital is a part of our culture. We celebrate our differences and seek opportunities to foster the development and representation of our diverse team. More than words, we believe action is what creates lasting and meaningful change.

Job Duties and Responsibilities

• Assist in cultivating a professional, diverse, and customer-focused team
• Ensure that all facilities operate in accordance with company policy and procedures including revenue control, equipment maintenance, proper and accurate signage, and flow of parking operations
• Ensure that daily operations perform in accordance with company policy by ensuring that each location is properly staffed, has required supplies and has set opening and closing procedures
• Manage the business to limit revenue loss, theft or shrinkage of monies or equipment
• Assist in collecting, recording and depositing revenues received at the facility
• Oversees the contract parker program by ensuring customers are properly registered, A/R is billed and completeness on a daily basis
• Gather, review and verify the timely and accurate completion of daily and monthly reports
• Promote a work environment that values integrity, problem-solving, collaboration and transparency
• Review, screen and respond to email, direct mail and telephone calls. Provide prompt, customer oriented service, resolving any issues without executive management involvement whenever possible.

Qualifications

• Parking Facility/Garage experience required
• Must be able to speak, read, write and understand English
• Proficient in all Microsoft Office programs (Word, Excel, PowerPoint and Outlook) to produce reports and spreadsheets
• Ability to calculate basic mathematical figures in excel such as discounts, interest, commissions, proportions, percentages, and area
• Ability to read, analyze, and interpret general business documents, procedures or regulations
• Ability to effectively write reports, business correspondence, and procedure manuals
• Ability to communicate effectively at an expert level both verbally and in written form

Knowledge and Skill Requirements

• Courteous and tactful to patrons, visitors and employees
• Strong analytical skills to gather and summarize data and reports
• Reliable with the ability to work varied and flexible schedule
• Excellent Customer Service Skills
• Leadership skills
• Ability to recognize problems and execute solutions
• Maintain professional appearance and demeanor
• Complete multiple projects simultaneously with a degree of self-direction
• Work well in team environment
• Maintain a reliable and dependable attendance record
• Time management, multi-tasking, and organization skills with strong attention to detail
• Ability to deal with ambiguity and remain calm / maintain positive attitude under pressure

Education

• High school diploma
• College Graduate Preferred

Work Environment and Physical Requirements

• Exposure to car fumes in garage, the elements, and extremes of weather and temperature
• Stand, walk and sit for extended periods of time