Assistant Operations Manager - Resort Cleaning - Waikoloa

Prismhr Hire; Waikoloa (HI); On-site; USD 50,000 - 61,000; Full time

Job summary

Prismhr Hire is seeking a highly skilled Overnight Assistant Operations Manager to direct the leadership team and ensure clean, safe, and appealing property conditions at our Hawaii client site. The role combines hands-on cleaning with supervision, budget oversight, safety compliance, and staff development.

You will report on daily operations, manage schedules, and coordinate with the Island General Manager to achieve performance goals.

Qualifications

• High school diploma or GED required.
• Minimum 5 years working experience directly supervising a crew of 25 or more.
• Minimum experience of 4 years facilities management in the janitorial industry preferred.
• Valid Driver's License in good standing.

Responsibilities

• Achieve operational objectives while upholding company values.
• Develop a positive working relationship with each team member, mutual trust and respect as a foundation.
• Explain in a clear and understandable manner all company and departmental procedures to contribute to overall department productivity level.
• Understand Safety Data Sheets (SDS) and recognize product names and their proper usage and storage; follow emergency procedures.
• Develop and assist departmental training programs that are organized, developed, implemented, and administered.
• Understand and have full knowledge of the property's work scope to ensure quality, staffing guide based on scope of work.
• Understand and be responsible for managing the labor and expenses for the project keeping in line with the budget.
• Inspect all areas daily and monitor workflow to ensure the property is in a clean and attractive condition while correcting discrepancies.
• Ensure all team members are working safely and in compliance with all regulations and have the proper equipment and supplies.
• Provide a daily report of the shift, and may conduct a walkthrough with the client.
• Monitor and maintain equipment preventative maintenance, replacements, and inventory of all equipment, chemicals.
• Prepare weekly schedule and can make daily adjustments within budget and regulations.
• Ensure all team members adhere to company procedures and policies.
• Communicate operational challenges to the Island General Manager for resolution/action.
• Project a professional impression and maintain a positive image with respect to the company.
• Participate in cleaning activities alongside staff as needed; hands-on involvement is required.

Skills

Leadership

Team management

Communication

Safety compliance

Education

High school diploma or GED

Valid Driver's License

Tools

Microsoft Office

Excel

Word

Outlook

Job description

Previous Janitorial Management experience a must!

In-state applicants

We are seeking a highly skilled and strategic-minded professional to join our organization as the Assistant Operations Manager.

Position/Purpose

The Overnight Assistant Operations Manager (AOM) responsibility is to assist in directing their leadership team and team members with the process to ensure clean, healthy, orderly, safe, attractive conditions of the property, they maintain the cleanliness of assigned areas with the use of basic professional cleaning tools, supplies, and chemicals.

Consistently demonstrates a commitment to work ethic and values team support, high performance, self-growth development, and performance expectations. Service excellence and professional appearance is always provided.

This position's essential duties

• Works to achieve operational objectives and demonstrates company values in a professional and quality-oriented manner.
• Develop a positive working relationship with each team member, mutual trust and respect as a foundation.
• Demonstrates and explain in a clear and understandable manner all company and departmental procedures to contribute to overall department productivity level.
• Understands Safety Data Sheets (SDS) and can recognize product names and their proper usage and storage; and is able to follow emergency procedures.
• Develops and assists departmental training programs that are organized, developed, implemented, and administered.
• Understand and have full knowledge of the property's work scope to ensure quality, staffing guide based on scope of work.
• Understands and is responsible for managing the labor and expenses for the project keeping in line with the budget.
• Inspect all areas daily and monitor workflow to ensure the property is in a clean and attractive condition while correcting any discrepancies. Manages chronological file of daily inspections for the month.
• Ensure all team members are working safely and in compliance with all company, OSHA, state, and federal regulations and have the proper equipment and supplies to complete tasks.
• Provide a daily report of the shift, and may be required to conduct a scheduled and unscheduled walkthrough with the client.
• Monitors and maintains equipment preventative maintenance, replacements, and inventory of all equipment, chemicals.
• Prepares weekly schedule and can make daily adjustments as needed with the parameters of the budget, procedure, and regulation.
• Ensures all team members adhere to company procedures, policies, and regulations as outlined in the employee handbook.
• Communicates all operational challenges to the Island General Manager for discussion and resolution/action.
• Projects a professional impression and maintains a positive image with respect to the company.
• Willingness and ability to participate in cleaning activities alongside staff as needed; this requirement emphasizes the hands‑on aspect of the role and ensures that the Assistant Operations Manager is not only overseeing operations but also actively involved in the cleaning process when necessary.

Qualifications

• High school diploma or GED required.
• Minimum 5 years working experience directly supervising a crew of 25 or more.
• Minimum experience of 4 years facilities management in the janitorial industry preferred.
• Valid Drivers License in good standing.

Specific Job Knowledge, Skill, and Ability

The individual must possess the following knowledge, skills, abilities, and be able to explain and demonstrate that they can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

• Ability to work proficiently with computer software - Microsoft Office, Excel, Word, create spreadsheets, and Outlook preferred.
• Ability to read, write, understand, and maintain simple documents such as memos logs, job assignments, etc.
• Excellent knowledge of cleaning methods, materials and sanitary practices.
• Ability to work in a fast-paced environment.
• Ability to work in all environmental conditions: indoor, outdoor, all types of weather.

Physical Requirements

• Sitting - Rare
• Walking, Climbing stairs - Frequent
• Crouching/Bending/Stooping -Frequent
• Reaching, grasping, pushing/pulling - Frequent
• Near and far vision - Constant
• Hearing, Talking - Frequent
• Smell - Constant
• Lift/Carrying - Up to 50 lbs.

Shift/Hours: Full-Time

• Flexible to start as early as 9:00pm and departing as late as 8:00am
• Responsible to attend at least 3 walk throughs a week with client

Pay

Starting at $55,000/annually, depending on experience

Join our dynamic organization and take on this challenging role to drive operational excellence, enhance efficiency, and contribute to the overall success of the company.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.