Supervisor

Ganir & Company; Waimea/Kamuela (HI); On-site; USD 47,000 - 57,000; Full time

Benefits offered by this job

401(k) Retirement Plan

Paid Time Off (PTO)

Career Growth & Advancement

Work at a Luxury Resort Environment

Job summary

Ganir & Co. is seeking an Overnight Supervisor to lead the overnight cleaning team at Hawaii luxury resorts. You will oversee operations, coach staff, and ensure safety, cleanliness, and client satisfaction.

The role requires a strong leader with experience in housekeeping or hospitality, excellent communication, and the ability to manage multiple tasks in a fast-paced setting. We offer competitive benefits and opportunities in a luxury resort environment.

Qualifications

• High School Diploma or GED preferred.
• At least 1 year of supervisory experience preferred.
• Experience in housekeeping, hospitality, janitorial, or facility services preferred.
• Basic computer skills, including Microsoft Outlook, Word, and Excel.
• Strong organizational, leadership, and problem-solving skills.

Responsibilities

• Oversee overnight cleaning operations, ensuring high quality service and safety.
• Supervise overnight staff, communicate priorities, and ensure tasks are completed on time.
• Train, coach, and mentor employees to meet company and client expectations.
• Conduct quality inspections and follow up on performance.
• Maintain cleaning equipment, supplies, and inventory; coordinate repairs.
• Build positive client relationships and communicate updates to management.

Skills

Leadership

Team management

Customer service

Problem solving

Attention to detail

Education

High School Diploma or GED

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Salary Range: $52,000.00 To $52,000.00 Annually

Lead a Team. Make an Impact. Grow Your Career.

Ganir & Co. is a trusted leader in hospitality housekeeping and cleaning services, proudly partnering with some of Hawaii's premier luxury resorts. We are looking for a motivated, hands-onOvernight Supervisor to lead our overnight team and ensure exceptional cleanliness, safety, and service standards.

If you're a natural leader who enjoys coaching employees, solving problems, and working in a fast-paced environment, we'd love to meet you.

We value our employees and offer a competitive benefits package, including:

• 401(k) Retirement Plan
• Paid Time Off (PTO)
• Opportunities for Career Growth & Advancement
• Work at a Luxury Resort Environment

What You’ll Do

As the Overnight Supervisor, you will oversee overnight cleaning operations while ensuring quality service, employee engagement, and client satisfaction.

Leadership & Operations

• Supervise and support overnight staff to ensure daily tasks are completed safely, efficiently, and on time.
• Lead pre-shift meetings and communicate daily priorities.
• Train, coach, and mentor employees to meet company and client expectations.
• Conduct quality inspections and follow up on performance.
• Ensure cleaning equipment, supplies, and inventory are properly maintained.
• Coordinate equipment repairs and report maintenance needs.
• Maintain high standards of cleanliness, safety, and professionalism.
• Assist with special projects as assigned.

Team Management

• Assist with recruiting, onboarding, and employee training.
• Help prepare employee schedules and coordinate staffing needs.
• Monitor attendance and arrange coverage when necessary.
• Support employee coaching, performance management, and investigations.
• Complete required documentation, including incident reports, personnel forms, and new hire paperwork.

Client Relations

• Build positive working relationships with client representatives.
• Participate in walkthroughs and quality inspections.
• Communicate project updates, employee concerns, and client feedback to management.
• Quickly resolve issues while maintaining exceptional customer service.

We're Looking For Someone Who Is

• A strong leader with a positive attitude.
• Reliable, dependable, and self-motivated.
• Organized with excellent attention to detail.
• Comfortable making decisions and solving problems independently.
• Able to multitask in a fast-paced environment.
• Professional with excellent communication and customer service skills.
• Flexible and willing to jump in wherever needed.

Qualifications

• High School Diploma or GED preferred.
• At least 1 year of supervisory experience preferred.
• Experience in housekeeping, hospitality, janitorial, or facility services preferred.
• Basic computer skills, including Microsoft Outlook, Word, and Excel.
• Strong organizational, leadership, and problem-solving skills.

Physical Requirements

This position requires standing and walking for extended periods, frequent bending, lifting, reaching, and carrying up to 35 pounds regularly (up to 50 pounds occasionally). Candidates must be comfortable working indoors and outdoors and in varying temperatures.

Ganir & Co. is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace for all employees.