Assistant Operations Manager

ZipRecruiter; Baltimore (MD); On-site; USD 55,000 - 70,000; Full time

Job summary

Join a dynamic team as an Assistant Operations Manager at a leading company, where you will oversee daily operations, manage teams, and ensure efficient service delivery in a fast-paced, emergency-based environment. This full-time role offers a competitive salary and benefits.

Benefits

401(k) matching

Dental insurance

Flexible spending account

Health insurance

Life insurance

Paid time off

Qualifications

• Experience in industrial and/or dispatch management.
• Strong leadership abilities with experience in managing teams.

Responsibilities

• Manage day-to-day operations within the office, field and shop.
• Ensure top quality service and strong customer relationships.
• Participate in recruiting, onboarding, and employee reviews.

Skills

Organizational skills

Time management

Leadership

Communication

Multi-tasking

Job description

Job DescriptionJob Description

Overview

Jet Blast, Inc. is seeking a dedicated and experienced Assistant Operations Manager to oversee our everyday operations and ensure efficient management of our work load. The ideal candidate will possess a strong background in industrial management, with expertise in multi-tasking and the ability to adapt & keep calm when things get difficult. In this position, each workday is never the same, as we are an emergency based company that services industrial fields. We are looking for a person who is innately a "take the ball and run with it" type of person with the ability to adjust priorities at any given time because you can see the bigger picture of what needs to be accomplished. You will be both customer and employee facing, so a balancing of the two requires a social mindset.

Responsibilities

• Manage day-to-day operations within the office, field and shop/ yard.
• Assign jobs effectively and monitor workflow for timely completion.
• Participate in recruiting, onboarding, and employee reviews.
• Ensure top quality service, efficient job completion and strong customer relationships.
• Play a role in long-term planning, including initiatives geared toward operation excellence.
• Implementation of performance standards, safety procedures and policies, and assist in policy changes for the betterment of the company.
• Assisting crews in getting loaded up and sent out of our yard in a timely manner.
• Tracking jobs to make sure they are on pace to finish as described by the project managers.
• Help resolve employee issues.
• Review and make schedules for operations; confirming personnel and equipment needed to accomplish jobs.
• Recognize the need for additional training among our labor force.
• Coordinating with project managers and safety department.
• Helping to maintain equipment in a functioning manner.
• Managing the labor force.
• Detailed inventory management.
• Review and complete daily paperwork used to track time and customer satisfaction.

Requirements

• Experience in industrial and/or dispatch management.
• Steady work history.
• Basic computer skills.
• Organizational and time management skills.
• Ability to multi-task.
• Strong leadership abilities with experience in managing teams effectively.
• Exceptional communication skills, both verbal and written.
• Ability to work overtime if necessary.
• Self-motivated and goal orientated.
• Willing to take calls at any time, as we are a 24/7 emergency based company.

Join our operations team as an Assistant Operations Manager where you will play a crucial role in optimizing our every day operations while leading a talented group of professionals dedicated to excellence.

Job Type: Full-time

Pay: From $55,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off

Schedule:

• Monday to Friday
• Weekends as needed