Assistant Office Manager - State Farm Agent Team Member

Brian Wiggins - State Farm Agent; Madison (AL); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Simple IRA matching

Advancement opportunities

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Retirement plan with company matching

Job summary

Brian Wiggins - State Farm Agent looks for an Assistant Office Manager to support policies and customer experiences. You will help run the office, ensure smooth operations, and back the opportunities offered by insurance products and financial services.

As an organized and detail-oriented professional, you will help the community access what they need. Brian Wiggins - State Farm Agent is eager to welcome your collaborative presence.

Qualifications

• Excellent communication written, verbal and listening skills.
• Highly organized and detail-oriented.
• Experience in customer service is required.
• Experience in managing customer service is required.
• Experience in sales is required.
• Proactive in problem-solving and able to work in a team.
• Able to coordinate with others to achieve agency goals.
• Able to succeed in a fast-paced environment.
• Must have current Property and Casualty producer License.
• Must have current Life and Health producer License.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide prompt, accurate, friendly service including inquiries about insurance options and billing.
• Use a needs-based review to educate customers on insurance options.
• Keep the office well-maintained and equipped to meet customer needs and market relevant products.

Skills

Communication skills

Organized

Customer service

Sales experience

Teamwork

Problem solving

Windows

Collaboration

Adaptability

Job description

Benefits:

• Simple IRA matching
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

Role Description:

As Assistant Office Manager - State Farm Agent Team Member with Brian Wiggins - State Farm Agent, you equip our agency to continually achieve its goals. You empower our agency by implementing and supporting office policies and consistently ensuring the execution of advantageous customer experiences. By alongside other team members, you create smooth operations to actualize the opportunities offered to people by insurance products and financial services.

As an organized and detail-oriented professional, your skillset promotes the basis for people in our community to have something they need. Brian Wiggins - State Farm Agent is eager to bring aboard your collaborative presence.

Responsibilities:

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Ensure the office is well-maintained, and continuously equipped to successfully meet customer needs and to market relevant products.

Qualifications:

• Excellent communication skills - written, verbal, and listening
  Highly organized and detail-oriented
• Experience in customer service required
• Experience in managing customer service required
• Experience in sales required
• Proactive in problem-solving
• Able to work in and manage a team environment
• Experience in Windows computer applications
• Able to coordinate and collaborate with others to achieve agency goals.
• Able to succeed in a fast-paced environment
• Must have current Property and Casualty producer License
• Must have current Life and Health producer License

Benefits:

• Paid time off (holidays, personal vacation and sick days)
• Salary plus commission/bonus
• Growth potential/opportunities for advancement within the agencies
• Retirement plan with company matching contribution