Assistant Office Manager

Laurel Linen Service Inc.; Pittsburgh (Allegheny County); On-site; USD 35,000 - 55,000; Full time

Job summary

A growing, family-owned company seeks an Assistant Office Manager to enhance office operations and deliver exceptional customer service. In this pivotal role, you will oversee financial accuracy, manage a dedicated team, and ensure top-notch service delivery. Join a positive work culture that values recognition and impact while contributing to sustainable business practices. This is an exciting opportunity to make a meaningful difference in a supportive environment.

Benefits

Paid Holidays

Vacation

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401k with Company Match

Short Term Disability

Qualifications

• High school diploma or equivalent required.
• Proficiency in MS Word and Excel is essential.
• Leadership skills to motivate and lead by example.

Responsibilities

• Administer operational procedures for AP/AR and inventory control.
• Prepare daily, weekly, and monthly analytics and reports.
• Manage a small team of customer service professionals.

Skills

MS Word

MS Excel

Leadership Skills

Customer Service Skills

Communication Skills

Education

High School Diploma or Equivalent

Job description

Join to apply for the Assistant Office Manager role at Laurel Linen Service Inc.

Career opportunity with a growing, successful regional family-owned and professionally managed company serving customers since 1934. This position supports the company's operations by maintaining office systems, providing first-class customer service, and supervising support staff.

The role requires maintaining financial and system accuracy, accountability, and achieving customer service excellence both externally and internally.

Responsibilities

• Administer operational procedures for AP/AR, inventory control, and customer service.
• Manage an automated, customer-driven office with a small team of customer service professionals.
• Prepare daily, weekly, and monthly analytics and reports.
• Keep accurate financial records.
• Maintain high customer service survey ratings.
• Manage detailed Accounts Receivable processes.
• Assist in other areas or departments as needed.
• Oversee personnel handling front-line customer interactions.
• Communicate openly and considerately with colleagues, managers, customers, and vendors.
• Create an environment of trust through honest communication.

Requirements

• High school diploma or equivalent
• Proficiency in MS Word and Excel
• Ability to read purchase orders, packing slips, and shipping documents
• Ability to interpret and act on company reports
• Comfortable communicating with all management levels
• Positive attitude and team-oriented mindset
• Leadership skills to motivate and lead by example

Benefits

• Positive work culture with recognition and impact
• Paid Holidays and Vacation
• Group benefits including Medical, Dental, Short Term Disability, Vision, Life Insurance, and 401k with company match

Company Description

Laurel Linen Service provides linen rental, textile, and hygiene services to various industries, emphasizing resource conservation and social responsibility. We are committed to helping our customers meet their business goals sustainably.

We are an Equal Opportunity Employer, hiring qualified candidates regardless of race, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.